Residence Inn By Marriott Coconut Grove, Coconut Grove, Staff

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Rank

3rd

Out of 8

Residence Inn By Marriott Coconut Grove	Average Daily Rate: NA Check Rates

Hotel Class:

2835 Tigertail Avenue

Coconut Grove, 33133 View map

3-Star Hotel Rank: 1 of 2
Average review rating: 4.11

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (15) , Travelocity (2) , TripAdvisor (81)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (2) balcony (4) bar (5) bath (4) bathroom (18) beach (18) bed (10) bill (3) breakfast (70) charge (4) check in (5) closet (6) complimentary (5) cost (4) deal (3) decor (2) dinner (7) discount (2) downtown (6) exterior (3) fee (5) food (14) front desk (26) gym (3) hotel (134) housekeeping (5) laundry (4) lobby (6) location (57) manager (15) neighborhood (2) parking (41) pillow (3) pool (31) price (13) rate (10) recommend (14) restaurant (29) room (140) service (18) sheets (4) shower (12) staff (60) street (8) suite (30) towel (14) tub (4) value (8) walk (27) wireless (8)

Staff

Appears in 60 comments.

88% wrote positive comments about staff

The following words were used in comments with Staff:
attentive (4) breakfast (11) clean (5) desk (17) excellent (3) friendly (17) good (4) helpful (9) hotel (11) informative (3) management (4) nice (7) pleasant (3) polite (4) professional (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The staff are courteous and efficient, but not informed about the locale at all, so if you need advice on good local restaurants or public transport options, one of the staff suggested we use the internet in the lobby.

"Prime location - needs a little updating " Read full review on TripAdvisor 4/26/2012 Vote

2. The front desk staff was excellent.

"Pretty nice hotel, but poor manager experience " Read full review on TripAdvisor 4/10/2012 Vote

3. The front desk staff was very helpful and booked a shuttle for us from the hotel to the cruise port ($10 per person).

"Excellent Location and a Great Stay " Read full review on TripAdvisor 4/9/2012 Vote

4. The Staff were very friendly and accommodating.

"Very Comfortable Hotel - Great Location " Read full review on TripAdvisor 4/5/2012 Vote

5. Front desk staff was attentive and professional, and the breakfast staff was excellent.

"Very nice facilities and a GREAT location! " Read full review on TripAdvisor 3/18/2012 Vote

6. The hotel is clean, the breakfast good, and most of the staff professional.

"Stay Again, even with notable annoyances. " Read full review on TripAdvisor 2/10/2012 Vote

7. Every single person of the staff was really helpful and the wi-fi in every room just add another pleasant touch to your stay.

"will come back again " Read full review on TripAdvisor 1/23/2012 Vote

8. A good breakfast was served daily; the staff was very friendly, professional and helpful.

"Enjoyable Stay " Read full review on TripAdvisor 11/16/2011 Vote

9. The staff was efficient and courteous.

"Enjoyable Stay " Read full review on TripAdvisor 10/13/2011 Vote

10. I think it is remarkable that all the staff are friendly and polite from housekeeping, grounds, front desk staff to the General Manager.

"Wonderful service, clean hotel, fabulous stay! " Read full review on TripAdvisor 10/13/2011 Vote