Residence Inn By Marriott Coconut Grove, Coconut Grove, Front Desk

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Rank

3rd

Out of 8

Residence Inn By Marriott Coconut Grove	Average Daily Rate: NA Check Rates

Hotel Class:

2835 Tigertail Avenue

Coconut Grove, 33133 View map

3-Star Hotel Rank: 1 of 2
Average review rating: 4.11

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (15) , Travelocity (2) , TripAdvisor (81)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (2) balcony (4) bar (5) bath (4) bathroom (18) beach (18) bed (10) bill (3) breakfast (70) charge (4) check in (5) closet (6) complimentary (5) cost (4) deal (3) decor (2) dinner (7) discount (2) downtown (6) exterior (3) fee (5) food (14) front desk (26) gym (3) hotel (134) housekeeping (5) laundry (4) lobby (6) location (57) manager (15) neighborhood (2) parking (41) pillow (3) pool (31) price (13) rate (10) recommend (14) restaurant (29) room (140) service (18) sheets (4) shower (12) staff (60) street (8) suite (30) towel (14) tub (4) value (8) walk (27) wireless (8)

Front desk

Appears in 26 comments.

87% wrote positive comments about front desk

The following words were used in comments with Front desk:
accommodating (3) alarm (2) area (2) breakfast (5) complain (2) desk (27) excellent (3) friendly (4) helpful (6) hotel (4) management (3) night (4) pleasant (3) polite (3) professional (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The front desk staff was excellent.

"Pretty nice hotel, but poor manager experience " Read full review on TripAdvisor 4/10/2012 Vote

2. The front desk staff was very helpful and booked a shuttle for us from the hotel to the cruise port ($10 per person).

"Excellent Location and a Great Stay " Read full review on TripAdvisor 4/9/2012 Vote

3. Front desk staff was attentive and professional, and the breakfast staff was excellent.

"Very nice facilities and a GREAT location! " Read full review on TripAdvisor 3/18/2012 Vote

4. The staff at this hotel was wonderful, especially the front desk staff, Melissa, Leonardo and Marlene.

"Friendly Staff and Clean Hotel " Read full review on TripAdvisor 10/11/2011 Vote

5. Was greeted by a woman at the front desk who was very kind and accommodating.

"very good value for the price " Read full review on TripAdvisor 5/2/2010 Vote

6. The front desk was very accommodating when I told them that we were checking out and even asked if they could help us find alternate accommodations, but I had already made alternate plans.

"hotel needs refurbishing " Read full review on TripAdvisor 4/10/2010 Vote

7. All in all though, we thought the front desk staff was very pleasant and eager to help us when we needed it.

"Good hotel with some minor issues " Read full review on Expedia 6/3/2009 Vote

8. Very friendly and helpful front desk and housekeeping staff.

"Just fine " Read full review on TripAdvisor 2/25/2008 Vote

9. The front desk people were great - very helpful and the included breakfast was as good as I've had at any RI.

"Great Room and Service " Read full review on TripAdvisor 1/12/2008 Vote

10. Sometimes, the phones are ringing one call after another while guests are being helped at the front desk.

"Great Value for $, But a Little Noisy " Read full review on TripAdvisor 1/8/2008 Vote