Aston Maui Lu Resort, Kihei, Service

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OpinionWell
Rank

2nd

Out of 87

Aston Maui Lu Resort	Average Price: $129 Check Rates

Hotel Class:

575 South

Kihei, 96753 View map

2-Star Hotel Rank: 1 of 15
Average review rating: 3.25

OpinionWell Value Index: 9

Traveler reviews analyzed: Expedia (174) , MyTravelGuide (286) , Travelocity (39) , TripAdvisor (355) , YahooTravel (41)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (20) balcony (35) bar (16) bargain (7) bath (11) bathroom (64) beach (300) bed (59) breakfast (13) charge (24) check in (34) check out (17) cost (21) deal (27) decor (6) fee (18) food (24) front desk (47) hotel (447) housekeeping (14) landscape (8) lobby (26) location (153) maid service (6) manager (16) money (45) ocean (176) parking (59) patio (17) pillow (13) pool (149) price (74) rate (28) recommend (53) refund (6) restaurant (44) room (779) room service (7) service (51) sheets (7) shower (49) staff (162) street (80) suite (20) towel (23) tub (12) value (36) view (138) walk (71) wireless (14)

Service

Appears in 51 comments.

91% wrote positive comments about service

The following words were used in comments with Service:
cares (3) clean (4) customer (9) desk (3) excellent (3) friendly (4) good (7) great (8) helpful (4) hotel (9) liked (4) need (3) professional (2) resort (3) reviews (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Very friendly and responsive customer service.

"Older hotel but clean. Stay at the Ocean View or Ocean Front building. " Read full review on TripAdvisor 5/14/2012 Vote

2. They have a good concierge service and I liked their continental breakfast.

"awesome price, location package for the budget traveler " Read full review on TripAdvisor 4/21/2012 Vote

3. The service is very good, any issues we had (there were a couple, which I will address) were taken care of quickly and without any off-hand remarks.

"Basic and Value Oriented " Read full review on TripAdvisor 3/13/2012 Vote

4. In the end, we decided to do it because the customer service appeared good based on the reviews, meanin that the people who had problems with their rooms were taken care of as best as possible.

"Good Value " Read full review on TripAdvisor 1/15/2012 Vote

5. block, so we were able to refresh/repack in the late afternoon- I thought that was a really nice service.

"Well managed, friendly staff, great value " Read full review on TripAdvisor 1/2/2012 Vote

6. Great internet service that accommodated the large files he needed to download.

"We LOVED this place! " Read full review on TripAdvisor 9/9/2011 Vote

7. I have two points, first, Great customer service, horrible facility.

"Read before you stay here!! " Read full review on TripAdvisor 4/20/2011 Vote

8. Yes, this resort is worn out somewhat, as said in other reviews, however, it is very clean with great customer service, especially Sonny.

"Good place to stay if you work for your money " Read full review on TripAdvisor 1/7/2011 Vote

9. The service was good and the staff was always available and friendly.

"Maui Lu " Read full review on Expedia 9/15/2010 Vote

10. Maui Lu provided a good service and it was based on the price.

"Maui Lu " Read full review on Expedia 9/15/2010 Vote