Best Western Gateway - Santa Monica, Santa Monica, Staff

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Rank

5th

Out of 31

Best Western Gateway - Santa Monica	Average Daily Rate: NA Check Rates

Hotel Class:

1920 Santa Monica Blvd

Santa Monica, 90404 View map

3-Star Hotel Rank: 1 of 3
Average review rating: 3.98

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (42) , Travelocity (7)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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Staff

Appears in 9 comments.

100% wrote positive comments about staff

The following words were used in comments with Staff:
friendly (3) helpful (3) night (4) park (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The staff was very friendly and accomodating.

"Clean, comfortable, excellent location. Friendly staff. " Read full review on Expedia 12/15/2009 Vote

2. We felt the staff were all very helpful.

"Free Shuttle to pier! " Read full review on Expedia 9/2/2009 Vote

3. We only stayed one night, but the staff was very helpful with our parking needs, and had a free shuttle down to the pier.

"Free Shuttle to pier! " Read full review on Expedia 9/2/2009 Vote

4. Friendly Staff,Easy late check-in, great room service.

"A good place in Santa Monica " Read full review on Expedia 8/5/2009 Vote

5. This Best western is in a nice part of Santa Monica, is easy to find and access, and has a friendly responsive staff.

"Last minute choice " Read full review on Expedia 7/1/2009 Vote

6. Clean, safe, comfortable, easy access parking, polite and attentive staff, good night sleep.

"One night stay " Read full review on Expedia 6/3/2009 Vote

7. The staff was very accomodating since we only booked 1 night, We decided to stay an additional 2 nights.

"Will most likely return if we visit in this area again. " Read full review on Expedia 11/10/2009 Vote

8. Front desk staff seemed more interested in chatting with each other than being helpful, and the two computers in lobby were inadequate for the demand.

"Convenient location " Read full review on Expedia 6/9/2009 Vote

9. The only comment I would make is that we could not understand why the hotel staff keep turning the A/C off in 90 degree weather.

"Enjoyable Stay! " Read full review on Expedia 12/5/2008 Vote