Hotel Oceana, Santa Monica, Service

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OpinionWell
Rank

10th

Out of 31

Hotel Oceana	Average Daily Rate: NA Check Rates

Hotel Class:

849 Ocean Avenue

Santa Monica, 90403 View map

4-Star Hotel Rank: 7 of 12
Average review rating: 4.63

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (27) , Travelocity (4)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Service

Appears in 5 comments.

100% wrote positive comments about service

The following words were used in comments with Service:

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Service is nice but it seems that they try harder than their capabilities allow.

"Nic hotel but did not follow up as promised " Read full review on Expedia 8/25/2009 Vote

2. The service is great but we found that to be true of the entire area.

"My stay at the oceana " Read full review on Expedia 10/26/2007 Vote

3. I'd have to say the service is almost too good but they were right there for whatever we needed.

"Great location " Read full review on Expedia 6/29/2007 Vote

4. A very customer service oriented hotel.

"Primo Primo " Read full review on Travelocity 2/1/2009 Vote

5. Even the service was slow, and we got our food cold because it was served at different times.

"My stay at the oceana " Read full review on Expedia 10/26/2007 Vote