Outrigger Lae Nani, Kapaa, Front Desk

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Rank

10th

Out of 41

Outrigger Lae Nani	Average Price: $196 Check Rates

Hotel Class:

410 Papaloa Road

Kapaa, 96746 View map

3-Star Hotel Rank: 3 of 9
Average review rating: 4.34

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (45) , Travelocity (4) , TripAdvisor (126) , YahooTravel (9)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Front desk

Appears in 7 comments.

The following words were used in comments with Front desk:
helpful (3) management (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The staff was very friendly and helpful, from the front desk to the maintenance guys.

"A great place to stay " Read full review on Expedia 3/17/2009 Vote

2. When we arrived, the front desk was helpful and checked us in quickly.

"Great Location .....Helpful Hints " Read full review on TripAdvisor 6/16/2008 Vote

3. Great service; our coffee maker stopped working one morning and within 10 minutes of calling the front desk they brought us a new one.

"Very much enjoyed our stay " Read full review on TripAdvisor 6/13/2008 Vote

4. Allyson, at the front desk, was especially helpful and even offered a hospitality suite to be used after my check-out time on my date of departure, so I could shower and relax before the long flight back to the mainland.

"Cozy Place and Warm Staff " Read full review on TripAdvisor 4/12/2008 Vote

5. Tennis raquets available at front desk.

"Great location & grounds, dirty carpet. " Read full review on TripAdvisor 3/12/2012 Vote

6. We arrived at night so it was a little tricky to find because it's on a side road and nestled in between a couple other places, but we had called ahead to let the front desk know we would be a late arrival, and they emailed us instructions and directions to the condos.

"A perfect location for a perfect vacation! " Read full review on TripAdvisor 2/18/2012 Vote

7. We I checked out I told the manager about my concerns and she seemed shocked and wondered why I did not complain earlier, I told her I did and the manager asked the front desk clerk was I was not moved to another unit, The clerk said because it was a late check-in.

"A Beautiful View doesn't hide the dirt !! " Read full review on TripAdvisor 1/8/2012 Vote