Outrigger Lae Nani, Kapaa, Check In

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Rank

10th

Out of 41

Outrigger Lae Nani	Average Price: $196 Check Rates

Hotel Class:

410 Papaloa Road

Kapaa, 96746 View map

3-Star Hotel Rank: 3 of 9
Average review rating: 4.34

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (45) , Travelocity (4) , TripAdvisor (126) , YahooTravel (9)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Check in

Appears in 10 comments.

The following words were used in comments with Check in:

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The check-in was fast and all the staff were extremely helpful and offered their advice on where to eat and shop.

"Tucked away " Read full review on TripAdvisor 7/29/2008 Vote

2. After hours check in easy.

"Lot of Room " Read full review on Expedia 7/10/2008 Vote

3. Easy check-in after hours.

"Good view " Read full review on Travelocity 6/1/2008 Vote

4. I checked in at 3:30 pm in the afternoon not exactly a late check in but a dishonest and lying desk clerk.

"A Beautiful View doesn't hide the dirt !! " Read full review on TripAdvisor 1/8/2012 Vote

5. We I checked out I told the manager about my concerns and she seemed shocked and wondered why I did not complain earlier, I told her I did and the manager asked the front desk clerk was I was not moved to another unit, The clerk said because it was a late check-in.

"A Beautiful View doesn't hide the dirt !! " Read full review on TripAdvisor 1/8/2012 Vote

6. They sent us their late arrival check-in procedure the day before our arrival.

"We loved the ocean view from unit 311 " Read full review on TripAdvisor 6/26/2011 Vote

7. The check-in desk had stayed open to accommodate our late arrival and we were told that we had been upgraded to a two-bedroom from a one-bedroom.

"Beautiful location but avoid Unit 222 " Read full review on TripAdvisor 2/14/2011 Vote

8. when we went to check in on the 25th of june we were told that the codo was not available and we would have to stay at the Castle Kaha Lani.

"Reservations are a waste of time here " Read full review on TripAdvisor 7/1/2010 Vote

9. We booked an Oceanview 2 Bedroom, but were pleasantly surprised when we were upgraded to an Oceanfront 2 Bedroom upon check in.

"One word: Fantastic " Read full review on TripAdvisor 4/2/2010 Vote

10. The rude treatment we received on check in cast a pall over our stay.

"Resort is wonderful, reservation service not so good " Read full review on TripAdvisor 3/26/2012 Vote