Sheraton North Houston at George Bush Intercontinental, Houston, Manager

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Rank

59th

Out of 718

Sheraton North Houston at George Bush Intercontinental	Average Price: $190 Check Rates

Hotel Class:

15700 John F Kennedy Boulevard

Houston, 77032 View map

3-Star Hotel Rank: 29 of 121
Average review rating: 3.75

OpinionWell Value Index: 1

Traveler reviews analyzed: Expedia (35) , MyTravelGuide (210) , Travelocity (3) , TripAdvisor (144) , YahooTravel (8)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Manager

Appears in 10 comments.

66% wrote positive comments about manager

The following words were used in comments with Manager:

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Also, I love how when the manager responds to comments on TripAdvisor, she conveniently calls each review positive while ignoring the very obvious criticisms that many reviewers (besides me) wrote about.

"Very tired Sheraton " Read full review on TripAdvisor 5/9/2012 Vote

2. The manager Theresa Sims is always on hand to ensure our stay is comfortable.

"We always love this hotel & staff great stay! " Read full review on TripAdvisor 8/6/2011 Vote

3. Finally who I found out later was a manager, Jeff, came to the phone to say that a van would be over in 7 minutes.

"It started out disappointing, but ended up great! " Read full review on TripAdvisor 3/18/2012 Vote

4. The front desk staff are friendly and the resturant manager was always checking on it.

"Basic Sheraton and no frills but great service with a smile. " Read full review on TripAdvisor 8/5/2011 Vote

5. I explained my plight to a manager and was offered no alternatives whatsoever.

"worst Starwood Hotel I've ever stayed at. " Read full review on TripAdvisor 6/15/2011 Vote

6. One person nice was the manager of Restraunt.

"Should not be a star wood " Read full review on TripAdvisor 4/12/2011 Vote

7. Following is copied from an email from SPG Platinum concierge: I got a hold of Patrick the manager on duty at the Sheraton, and we were able to cancel your reservation with out any penalty for tonight.

"From an SPG Platinum Guest... Do not stay here " Read full review on TripAdvisor 12/14/2010 Vote

8. Of course the next day there was no room change, nor call from the Manager.

"Ick, best describes, well, everything! From a SPG Platinum Traveller " Read full review on TripAdvisor 12/18/2009 Vote

9. I complained, but it was 10:00PM and the Manager had departed.

"Ick, best describes, well, everything! From a SPG Platinum Traveller " Read full review on TripAdvisor 12/18/2009 Vote

10. Front desk night manager wasn't helpful at all--no apology, no nothing.

"Awful hotel " Read full review on TripAdvisor 4/20/2012 Vote