AT and T Hotel and Conference Center, Austin, Front Desk

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Rank

18th

Out of 287

AT and T Hotel and Conference Center	Average Price: $233 Check Rates

Hotel Class:

1900 University Avenue

Austin, 78705 View map

4-Star Hotel Rank: 9 of 23
Average review rating: 4.63

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (44) , Travelocity (3) , TripAdvisor (125)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (11) balcony (11) bar (29) bath (6) bathroom (20) bed (11) breakfast (23) brunch (3) cable (3) charge (12) check in (17) cost (6) deal (4) decor (8) dinner (6) downtown (46) fitness center (6) food (31) front desk (16) gym (5) hotel (300) lobby (14) location (86) lunch (5) maid service (4) money (5) parking (45) pillow (7) pool (26) price (19) rate (12) recommend (19) restaurant (49) room (215) room service (13) service (58) shower (21) shuttle (4) staff (82) street (29) suite (8) to park (4) towel (5) tub (4) valet (18) valet parking (5) value (5) view (20) walk (42) wireless (14)

Front desk

Appears in 16 comments.

100% wrote positive comments about front desk

The following words were used in comments with Front desk:
friendly (5) great (2) helpful (2) hotel (4) housekeeping (3) nice (2) ridiculous (2) service (7) staff (4) valet (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Bartenders, bellmen, valet, barista, housekeeping, gift shop and front desk employees were all helpful and friendly.

"Very nice stay! " Read full review on TripAdvisor 10/9/2011 Vote

2. I thought the service here was typical of a conference hotel in that the front desk staff was very business-like but not overly friendly.

"Not bad, but not great " Read full review on TripAdvisor 10/5/2011 Vote

3. The front desk and concierge were very friendly, simply chuckling at our ridiculous outfits and giving us tons of recommendations for restaurants and such.

"Excellent service, super clean, great location. " Read full review on TripAdvisor 6/23/2010 Vote

4. Front desk service extremely friendly and housekeeping services impecible.

"Great location, spacious rooms, excellent service " Read full review on TripAdvisor 2/15/2010 Vote

5. The front desk clerks were very nice and helpful.

"Beautiful Hotel in a Great Location " Read full review on TripAdvisor 9/26/2009 Vote

6. Also, we got in very late the night we checked in and since room service was closed, one of the guys at the front desk directed us to a great burger place right around the corner.

"Great Location at UT Campus " Read full review on TripAdvisor 6/1/2009 Vote

7. I finally called down to the front desk at 1:30--they did send someone up promptly and I had no further problems.

"Convenient, nice place " Read full review on TripAdvisor 4/9/2012 Vote

8. Friendly housekeepers, concierge, doormen, and front desk staff.

"mixed opinion " Read full review on TripAdvisor 4/6/2012 Vote

9. Front desk assisted with my pre-flight check-in, seat selections on American Airlines and printed tickets.

"SharePoint Saturday Conference " Read full review on TripAdvisor 1/26/2012 Vote

10. ' This is a physically nice, well-kept facility, and the service we received at the front desk, valet, and restaurant was great.

"Very Nice, Great Service, But... " Read full review on TripAdvisor 1/23/2012 Vote