10. Room was very nice, clean, we had towels changed daily , amenities replenished & trash removed everyday, bed linen changed after 7 days, hot tub on master room is wonderful, the only downside was we were in room 307 near the lift and some guests were not very courteous at 4AM by shouting through the hallways, also one night we were kept awake by rowdy guests ( you know who you are!- selfish) by 3.30AM I had had enough and on calling reception they were very prompt in sending over security and the problem was dealt with, please note this was two nights out of 14 and it was unlucky and the staff had it sorted .