Hotel Felix Chicago, Chicago, Service

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Rank

11th

Out of 415

Hotel Felix Chicago	Average Price: $249 Check Rates

Hotel Class:

111 West Huron street

Chicago, 60654 View map

4-Star Hotel Rank: 4 of 39
Average review rating: 4.17

OpinionWell Value Index: 7

Traveler reviews analyzed: Expedia (34) , Travelocity (3) , TripAdvisor (494) , YahooTravel (4)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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Keyword Search

amenity (36) bar (128) bath (40) bathroom (192) bathtub (11) bed (372) breakfast (79) charge (12) check in (62) check out (16) closet (71) complimentary (19) cost (17) deal (48) decor (71) dinner (30) discount (14) downtown (66) food (83) front desk (117) hotel (1281) housekeeping (36) lobby (148) location (291) manager (20) massage (13) money (22) parking (60) pillow (49) price (130) rate (62) recommend (77) restaurant (190) room (1416) room service (24) service (145) sheets (18) shower (117) spa (34) staff (314) street (80) towel (28) tub (18) valet (33) valet parking (17) value (25) view (46) walk (116) walk in (12) wireless (45)

Service

Appears in 145 comments.

72% wrote positive comments about service

The following words were used in comments with Service:
clean (10) comfortable (7) customer (20) desk (9) free (10) friendly (7) good (16) great (28) guest (7) helpful (7) hotel (42) internet (8) liked (8) nice (10)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Big ups to the service and housekeeping staff.

"Good price through priceline! " Read full review on TripAdvisor 5/3/2012 Vote

2. Other than that, everything was fine: nicely decorated, comfortable bed, pretty good restaurant, great service.

"Small rooms, nice hotel " Read full review on TripAdvisor 3/25/2012 Vote

3. The service was good, the room was clean, and the location was convenient.

"Good location " Read full review on TripAdvisor 2/10/2012 Vote

4. Don't bother calling priceline either, horrible customer service.

"Never use priceline! " Read full review on TripAdvisor 11/14/2011 Vote

5. The service was good.

"LOVE LOVE CHICAGO " Read full review on TripAdvisor 10/25/2011 Vote

6. We did eat breakfast one morning and had the one organic choice which was very good and the service was exceptional.

"Tried Hotel Felix Since Touted As 1st Green Eco-Friendly Hotel in Chicago " Read full review on TripAdvisor 10/25/2011 Vote

7. Great service, really clean.

"Great Little Boutique Hotel " Read full review on TripAdvisor 10/2/2011 Vote

8. A major thumbs up for the hotel besides their service is the fact that they offer FREE, I said FREE internet service and the bath products they offer are heavenly.

"Spa-Like Vibe, VERY small rooms " Read full review on TripAdvisor 10/1/2011 Vote

9. Hotel is convenient to the El and bus lines which provide excellent service to the entire city.

"River North gem " Read full review on TripAdvisor 9/28/2011 Vote

10. Front desk service was attentive, quick and thorough.

"Small but nice " Read full review on TripAdvisor 9/25/2011 Vote