Hotel Felix Chicago, Chicago, Front Desk

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Rank

11th

Out of 415

Hotel Felix Chicago	Average Price: $249 Check Rates

Hotel Class:

111 West Huron street

Chicago, 60654 View map

4-Star Hotel Rank: 4 of 39
Average review rating: 4.17

OpinionWell Value Index: 7

Traveler reviews analyzed: Expedia (34) , Travelocity (3) , TripAdvisor (494) , YahooTravel (4)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (36) bar (128) bath (40) bathroom (192) bathtub (11) bed (372) breakfast (79) charge (12) check in (62) check out (16) closet (71) complimentary (19) cost (17) deal (48) decor (71) dinner (30) discount (14) downtown (66) food (83) front desk (117) hotel (1281) housekeeping (36) lobby (148) location (291) manager (20) massage (13) money (22) parking (60) pillow (49) price (130) rate (62) recommend (77) restaurant (190) room (1416) room service (24) service (145) sheets (18) shower (117) spa (34) staff (314) street (80) towel (28) tub (18) valet (33) valet parking (17) value (25) view (46) walk (116) walk in (12) wireless (45)

Front desk

Appears in 117 comments.

70% wrote positive comments about front desk

The following words were used in comments with Front desk:
accommodating (7) arrival (6) friendly (19) great (8) helpful (8) hotel (19) housekeeping (5) lobby (5) night (10)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. the concierge was very nice and friendly, front desk not rude, but generally disinterested.

"good hotel with some issues\ " Read full review on TripAdvisor 5/6/2012 Vote

2. ( I was annoyed at a late night noise from the lobby and when I called the front desk they took care of it.

"Great affordable hotel In downtown Chicago " Read full review on TripAdvisor 4/1/2012 Vote

3. Kept banging knee on bed corner) no pool or hot tub about a 6 block walk from Mich Ave (not extremely far, but far enough) no coffee maker or fridge in room (however, front desk did offer free coffee) very shallow sinks in bathroom which made it difficult to use shower only in room (no tub)Our overall experience of this hotel was very average.

"Overall average " Read full review on TripAdvisor 3/26/2012 Vote

4. We needed to move our room because the HVAC was loud in our first room and the front desk readily accommodated us.

"Wonderful hotel " Read full review on TripAdvisor 2/15/2012 Vote

5. The front desk staff is friendly without being effusive, and efficient.

"Chic design, small rooms, nice place " Read full review on TripAdvisor 12/18/2011 Vote

6. Front desk service was attentive, quick and thorough.

"Small but nice " Read full review on TripAdvisor 9/25/2011 Vote

7. The front desk staff was very accommodating, and they were able to switch our room without issue.

"Small but nice... " Read full review on TripAdvisor 8/17/2011 Vote

8. Going down to the front desk is no big deal.

"Super tiny and bad service " Read full review on TripAdvisor 7/22/2011 Vote

9. The front desk staff was friendly and provided any information we needed.

"Nice hotel for the price " Read full review on TripAdvisor 7/1/2011 Vote

10. When we mentioned all of the this to the front desk staff and their response was that they were an eco-hotel.

"I expected more " Read full review on TripAdvisor 2/15/2011 Vote