Hotel Renew, Honolulu, Manager

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Rank

11th

Out of 165

Hotel Renew	Average Price: $173 Check Rates

Hotel Class:

129 Paoakalani Avenue

Honolulu, 96815 View map

4-Star Hotel Rank: 3 of 17
Average review rating: 4.57

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (47) , Travelocity (21) , TripAdvisor (1069) , YahooTravel (6)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (83) balcony (105) bar (130) bath (19) bathroom (173) beach (1101) bed (307) breakfast (643) charge (61) check in (118) check out (49) checkout (22) complimentary (159) cost (50) deal (46) decor (138) dinner (22) fee (19) food (74) front desk (164) gym (30) hotel (3110) housekeeping (45) lobby (201) location (632) manager (65) money (62) ocean (416) parking (147) pillow (53) pool (179) price (193) rate (93) recommend (220) restaurant (215) room (2106) room service (21) service (458) shower (101) shuttle (40) staff (1112) street (154) suite (24) towel (340) valet (108) valet parking (72) value (96) view (416) walk (235) wireless (110)

Manager

Appears in 65 comments.

50% wrote positive comments about manager

The following words were used in comments with Manager:
complimentary (4) desk (11) generous (10) great (7) guest (4) helpful (10) hotel (23) housekeeping (5) internet (6) management (68) night (9)

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1. On the Thurday they had free Cocktail's and cheese and crackers for guest's, which was lovely, giving guests a chance to meet others, we chatted to the Manager who was lovely, and the barman.

"A Beautiful Boutique Hotel, i promise you won't be dissapointed!!! " Read full review on TripAdvisor 6/26/2009 Vote

2. Pearl, the manager, obliged by letting us store extra luggage while we visited the Big Island.

"Excellent hotel " Read full review on TripAdvisor 10/1/2008 Vote

3. We had a bit of trouble hooking up to the the Internet on the in-house TV/system and the manager himself came up to help us with it.

"Wow... " Read full review on TripAdvisor 7/14/2008 Vote

4. The manager Terry helped us with special requests for rooms after booking through an online agency and we couldn't have been more impressed with the accommodations and amenities.

"Service defines Hotel Renew " Read full review on TripAdvisor 6/23/2008 Vote

5. Everyone else from the Bell Men to the Front Desk staff all the way up to the Manager were just great and will always have a special place in our hearts.

"Exquisite Experience " Read full review on TripAdvisor 6/15/2008 Vote

6. After reading the reviews I came to the hotel with a tad high expectations and after leaving I was ready to book my next stay--here are some high level pointsPositives-Cleaning service was amazing when clothes were left out most of the time they were folded upon return-Free WiFi -City Deluxe with king was fairly big compared to other rooms I have stayed at-Property was very quiet which is nice and yet it's literally three minutes from the beach-ABC store is right next door-Late checkout we didn't leave until 7pm no hassle at all to do this-Managers Reception one nite and wine tasting the next all complimentary and very intimiate as hotel staff made you feel welcomed-Very informative staff and willing to go out of way very genuine Negatives-Valet Parking we rented a car and was in and out of the hotel 2-3 times a day.

"One of the best I have ever stayed at " Read full review on TripAdvisor 5/29/2008 Vote

7. Pearl the hotel manager left us a box of chocolates and a personal note after we met her to thank her for all the help in booking our trip and answering our emails prior to our arrival.

"We Loved It - 5 stars " Read full review on TripAdvisor 5/20/2008 Vote

8. (food,shopping,night life) We were greeted with chocolates in the room, a great big hug from the manager Lenor and to our surprise a bottle of champagne, chilled and ready to go on our 4th night there.

"Great Hotel for Couples " Read full review on TripAdvisor 4/13/2008 Vote

9. Lenore and the manager Terry accommodated my fiance and I with a late check out, as we were not departing until 7:30pm from the hotel.

"Wow - excellent service! " Read full review on TripAdvisor 4/10/2008 Vote

10. We're sure that with the attentive personnel (we met the General Manager, who greeted us outside the front door one afternoon when we returned from Pearl Harbor) and their desire to offer an attractive product, the Hotel Renew will continue their #1 position on Tripadvisor.

"Pleasantly Surprised by Visit to Waikiki " Read full review on TripAdvisor 3/29/2008 Vote