Embassy Suites Waikiki Beach Walk, Honolulu, Service

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OpinionWell
Rank

4th

Out of 165

Embassy Suites Waikiki Beach Walk	Average Price: $289 Check Rates

Hotel Class:

201 BEACHWALK Street

Honolulu, 96815 View map

3-Star Hotel Rank: 1 of 20
Average review rating: 4.47

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (32) , Travelocity (16) , TripAdvisor (603) , YahooTravel (7)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (41) balcony (108) bar (96) bath (19) bathroom (80) beach (686) bed (81) breakfast (785) charge (18) check in (143) check out (28) complimentary (91) concierge (58) cost (34) deal (24) deck (20) decor (22) dinner (48) food (191) front desk (87) gym (23) hot tub (23) hotel (1250) housekeeping (69) lobby (61) location (444) lunch (26) manager (139) money (62) ocean (242) parking (96) pool (493) price (82) rate (59) recommend (125) restaurant (238) room (1209) service (214) shower (33) shuttle (19) staff (493) street (195) suite (795) towel (53) valet (100) valet parking (54) value (88) view (379) walk (346) wireless (33)

Service

Appears in 214 comments.

89% wrote positive comments about service

The following words were used in comments with Service:
excellent (25) food (12) friendly (24) good (20) great (44) helpful (16) hotel (46) location (16) nice (20)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Free breakfast w eggs to order, and fantastic service.

"Best value in Waikiki " Read full review on TripAdvisor 5/20/2012 Vote

2. We were greeted with valet service and complimentary drinks as we checked in.

"Short, but wonderful stay " Read full review on TripAdvisor 4/28/2012 Vote

3. The pool deck is lovely with great service and fabulous lunch and drink options.

"WHEELCHAIR ACCESSIBLE TWO BEDROOM SUITE " Read full review on TripAdvisor 4/25/2012 Vote

4. Service great, breakfast & evening drinks (cocktails, wine, spirits, beer included) & snacks were excellent.

"Best overall hotel of our 7 stop USA trip!!!! " Read full review on TripAdvisor 4/25/2012 Vote

5. -Buffet breakfast (made to order omelette station, fresh fruit, juices, muffins, pancakes/waffles, salad, sausage, bacon, etc)-Great location: 1-2 blocks from Waikiki beach, Waikiki Beach Walk (nice shops and lots of places to eat - Yardhouse, Roy's, nearby malls), ABC store and Starbucks (right across the street for food or anything forgotten)-Friendly, warm staff (valet bringing our luggage to the room had great tips and open to answering all our questions, Expedia concierge - Ulrich, service staff at buffet were very helpful since I had 2 little ones with me)-Nice run (once you get to Waikiki beach towards the base of Diamond Head) Cons: -Parking is $25-30 overnight and only valet.

"Great location, free buffet breakfast, BIG room: Family-friendly " Read full review on TripAdvisor 4/23/2012 Vote

6. The bar/wait staff at the pool was friendly and their service was friendly and quick.

"Excellent staff, very good location " Read full review on TripAdvisor 4/22/2012 Vote

7. Fantastic service.

"fantastic for families " Read full review on TripAdvisor 2/13/2012 Vote

8. Great holiday, great location, good hotel with great service but some guests need reminding its a 5* hotel.

"Great location " Read full review on TripAdvisor 2/5/2012 Vote

9. I must say they have a good customer service program from the housekeeping staff, valet, and serving staff - well done.

"Doesn't dissappoint " Read full review on TripAdvisor 1/29/2012 Vote

10. Once again the proximity of this Embassy to the beach, the extras provided (breakfast, Managers reception), excellent pool and spa area and most importantly wonderful customer service makes this hotel excellent value.

"Even better second time around " Read full review on TripAdvisor 1/11/2012 Vote