Embassy Suites Waikiki Beach Walk, Honolulu, Front Desk

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OpinionWell
Rank

4th

Out of 165

Embassy Suites Waikiki Beach Walk	Average Price: $289 Check Rates

Hotel Class:

201 BEACHWALK Street

Honolulu, 96815 View map

3-Star Hotel Rank: 1 of 20
Average review rating: 4.47

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (32) , Travelocity (16) , TripAdvisor (603) , YahooTravel (7)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (41) balcony (108) bar (96) bath (19) bathroom (80) beach (686) bed (81) breakfast (785) charge (18) check in (143) check out (28) complimentary (91) concierge (58) cost (34) deal (24) deck (20) decor (22) dinner (48) food (191) front desk (87) gym (23) hot tub (23) hotel (1250) housekeeping (69) lobby (61) location (444) lunch (26) manager (139) money (62) ocean (242) parking (96) pool (493) price (82) rate (59) recommend (125) restaurant (238) room (1209) service (214) shower (33) shuttle (19) staff (493) street (195) suite (795) towel (53) valet (100) valet parking (54) value (88) view (379) walk (346) wireless (33)

Front desk

Appears in 87 comments.

77% wrote positive comments about front desk

The following words were used in comments with Front desk:
fantastic (4) friendly (16) great (8) helpful (14) hotel (12) housekeeping (7) management (7) nice (7)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Malia at the front desk was AMAZING.

"Perfect Hotel on Waikiki " Read full review on TripAdvisor 5/14/2012 Vote

2. It starts with the warm Greeting from the bell staff and front desk staff (complimentary refreshing beverage) and gets better and better from there.

"Destination of choice! " Read full review on TripAdvisor 4/6/2012 Vote

3. Russ and his crew at breakfast, the house staff and front desk were all perfect.

"Leap Year Vacation " Read full review on TripAdvisor 3/3/2012 Vote

4. I called the front desk and they had maintenance to deliver a remote within a reasonable time span.

"Front Desk and Housekeeping Staff Ruined My Stay " Read full review on TripAdvisor 1/29/2012 Vote

5. We were greated at the front desk with a lovely cold fruit drink - a nice start.

"Doesn't dissappoint " Read full review on TripAdvisor 1/29/2012 Vote

6. But, the location puts it in easy walking distance of the Friday fireworks at the Hilton Hawaiian Village, restaurants are plentiful at the doorstep, the pool is wonderfully warm (unusual in Honolulu in my experience) and the staff (other than front desk) is fantastic.

"If you don't want a king sized bed, a fine hotel " Read full review on TripAdvisor 1/19/2012 Vote

7. Our experience with staff was that everyone was fantastic, except for the front desk.

"If you don't want a king sized bed, a fine hotel " Read full review on TripAdvisor 1/19/2012 Vote

8. Helpful, friendly folks at the front desk.

"FanTASTIC! " Read full review on TripAdvisor 12/11/2011 Vote

9. Fantastic front desk staff and friendly, helpful breakfast staff each morning.

"Very Nice Hotel in Waikiki " Read full review on TripAdvisor 11/10/2011 Vote

10. From the moment you walk in and are welcomed with a tasty fruity drink, to the front desk helping to find the room with a view that you'll just love, to the perfect breakfast and great evening reception, you will feel like you are on vacation.

"You will love this place! " Read full review on TripAdvisor 9/18/2011 Vote