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Rank
19th
Out of 165

Halekulani

Average Price: $546  
 
Hotel Class:
2199 KALIA ROAD
Honolulu, 96815 View map  
5-Star Hotel Rank: 3 of 4
Average review rating: 4.49
OpinionWell Value Index: 1
Traveler reviews analyzed: Expedia (37) , MyTravelGuide (1) , Travelocity (5) , TripAdvisor (480) , YahooTravel (48)
SAFE TO BOOK ? (1/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 41 comments. 
75% wrote positive comments about manager
The following words were used in comments with Manager:
best (3)   cocktail (3)   desk (3)   free (3)   generous (6)   hotel (11)   liked (3)   love (3)   management (46)   responsive (4)    
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1. We received a hand written note from Gerald Glennon the General Manager welcoming us back, that was tucked into a lovely floral arrangement in our room upon our arrival, alongside 2 papaya halves, with fresh lime.
"Welcome home to Halekulani! " Read full review on TripAdvisor   2/2/2012 Vote      
2. The second time management was very responsive (though I think they were responsive because I said it smelled like marijuana smoke) -- and by responsive i mean they sent a guy to spray orange air freshener and another guy to clean our air vent, then the night manager patrolled the hallway.
"A good choice in Waikiki " Read full review on TripAdvisor   8/2/2011 Vote      
3. This was handled brilliantly by the manager and staff who kept us up to date and informed all through the night.
"Perfect " Read full review on TripAdvisor   4/6/2011 Vote      
4. After we had arrived, the Manager of Reservations had contacted us to ensure everything was to our liking.
"It is a house befitting heaven " Read full review on TripAdvisor   4/13/2008 Vote      
5. Former Manager Honda was an excellent manager and was capable of running a 5 star property at its best.
"Amateur Hour at the Halekulani " Read full review on TripAdvisor   1/10/2008 Vote      
6. Little extra niceities: the manager had a beautiful tropical flower arrangement for us in our room waiting for us, a lovely planter of tropical fruits, later on their was a discreet knock on the door and a chiller and champagne on ice arrived accompanied by chocolate covered Maui sweet strawberries covered with macadamia nuts - yum.
"Honest and Candid Pro's and Con's of the Halekulani " Read full review on TripAdvisor   6/5/2007 Vote      
7. We also received a Managers Invite for cocktails 2 nightsof our 5 day stay and every night at turndown, we got a lovely littlegift.
"Honest and Candid Pro's and Con's of the Halekulani " Read full review on TripAdvisor   6/5/2007 Vote      
8. We requested a change to even a lower category room like an ocean view room, we were told nicely that it will be done but it never happened despite my meeting their manager on duty twice a day.
"Disappointing " Read full review on TripAdvisor   5/12/2012 Vote      
9. We were invited to a Managers Reception cocktail party on one of the evenings we were there.
"Top Notch. " Read full review on TripAdvisor   10/18/2011 Vote      
10. On a positive note, the staff was very friendly and the manager did comp us a free lunch (minus alcohol), since our room wasn't clean when we arrived.
"Needs Major Upgrades " Read full review on TripAdvisor   9/28/2011 Vote      
   
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