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OpinionWell
Rank
34th
Out of 165

Aston Waikiki Beach Hotel formerly ResortQuest

Average Price: $212  
 
Hotel Class:
2570 KALAKAUA Avenue
Honolulu, 96815 View map  
4-Star Hotel Rank: 13 of 17
Average review rating: 3.93
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (122) , MyTravelGuide (137) , Travelocity (88) , TripAdvisor (1467) , YahooTravel (50)
SAFE TO BOOK ? (3/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Front desk
Appears in 169 comments. 
70% wrote positive comments about front desk
The following words were used in comments with Front desk:
friendly (24)   good (8)   helpful (43)   hotel (24)   housekeeping (12)   liked (9)   maid (7)   nice (8)   pleasant (7)    
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1. The staff at the front desk were very friendly and easy to deal with.
"Good value for Waikiki. " Read full review on TripAdvisor   5/18/2012 Vote      
2. The service at the front desk by Douglas was one of the most professional, polite and helpful that we have ever had.
"Our Honeymoon January 2012!! " Read full review on TripAdvisor   2/18/2012 Vote      
3. Dominic at front desk incredibly helpful.
"Good location, too big " Read full review on TripAdvisor   1/25/2012 Vote      
4. It seemed as if they (especially the front desk reps) were all-too aware of the hotel's dire condition and tried to compensate this by being extra friendly and attentive.
"Avoid at all Cost " Read full review on TripAdvisor   1/12/2012 Vote      
5. Strange, as all other amenities/services were great including front desk staff being very helpful with bus maps, left luggage etc. One other tip, the beach across the street is good, but further down past the zoo is a huge park where the beaches are way, way better.
"Good hotel, but how about a room cleaning? " Read full review on TripAdvisor   11/22/2011 Vote      
6. ALL of the staff are wonderful - especially the front desk and bell/valet.
"Always Excellent! " Read full review on TripAdvisor   11/11/2011 Vote      
7. The front desk is very helpful and there are 3 activity vendors right onsite to help you with whatever you want to book in the way of tours.
"Good location, but... " Read full review on TripAdvisor   10/31/2011 Vote      
8. The staff at the front desk were very helpful.
"Great Place to Spend Our Anniversary " Read full review on TripAdvisor   10/19/2011 Vote      
9. Expect to be treated like second class citizens by some of the front desk staff.
"Terrible stay at Waikiki " Read full review on TripAdvisor   9/26/2011 Vote      
10. I have no issue calling her out because multiple times we checked with the front desk about different issues, i.e. towels, upgrading our room, checking out late.
"Average Hotel but with a good location " Read full review on TripAdvisor   9/24/2011 Vote      
   
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