Ritz-Carlton Atlanta, Atlanta, Bill

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Rank

11th

Out of 426

Ritz-Carlton Atlanta	Average Price: $292 Check Rates

Hotel Class:

181 PEACHTREE Street NorthEast

Atlanta, 30303 View map

4-Star Hotel Rank: 5 of 28
Average review rating: 4.48

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (67) , Travelocity (16) , TripAdvisor (188) , YahooTravel (40)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Bill	Appears in 8 comments.

The following words were used in comments with Bill:
free (2) internet (2) iron (2)

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1. That was apparently not the case, as when I went back after buying a candle in the gift shop ($37.50) the person checking the bill said she was sending that back now.

"Nice Hotel, slightly dated, great service...except up front " Read full review on TripAdvisor 2/13/2012 Vote

2. When I received the bill for the extra room charges (a bottle of champagne for an anniversary toast, and an anniversary dinner at the hotel restaurant), I was informed that the manager had ensured that everything was 'taken care of'.

"A Memorable Hotel with Exceptional Service! " Read full review on TripAdvisor 8/10/2011 Vote

3. The room temperature control, location of iron and ironing board, the mini bar, identified items that were free and those that would appear on your bill if I chose to eat or drink, pointed out the iPod docking station, and where all the cable hook ups were for my computer or other electronic devices.

"Ritz Carlton-Atlanta is a nice hotel. " Read full review on TripAdvisor 3/17/2011 Vote

4. Check-out was quick, simple, & the bill was accurate.

"Great 1st trip to Atlanta " Read full review on Expedia 9/22/2010 Vote

5. Glanced at my bill this morning at the Ritz Atlanta, after a one-night stay for business, and discovered that (1) they had billed me for $76 in alcohol that I never drank, apparently associated with room service that I never requested or received, and (2) they had charged me $9.95 for internet access, even though the letter I received at check-in said internet access would be free.

"Check the Bill - Carefully " Read full review on TripAdvisor 8/17/2010 Vote

6. I can only imagine our accounting department laying eyes on a $76 booze bill for one night.

"Check the Bill - Carefully " Read full review on TripAdvisor 8/17/2010 Vote

7. But two erroneous charges on one bill, for one night, is a spectacularly poor performance.

"Check the Bill - Carefully " Read full review on TripAdvisor 8/17/2010 Vote

8. Several months later I caught an issue with the billing, and the staff fixed it right away which also impressed me versus being directed to some kind of call center.

"Top Notch " Read full review on TripAdvisor 2/18/2009 Vote