Castleberry Inn - Downtown, Atlanta, Front Desk

OpinionWell's Blog

Home » United States » Georgia » Atlanta Destinations » Atlanta Hotels » Castleberry Inn - Downtown

OpinionWell
Rank

104th

Out of 426

Castleberry Inn - Downtown	Average Price: $81 Check Rates

Hotel Class:

186 Northside Drive

Atlanta, 30313 View map

2-Star Hotel Rank: 23 of 82
Average review rating: 2.9

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (27) , MyTravelGuide (4) , Travelocity (3) , TripAdvisor (58) , YahooTravel (9)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

amenity (3) bar (4) bargain (2) bath (3) bathroom (16) bed (35) bill (2) breakfast (6) check in (4) check out (3) complimentary (2) cost (3) deal (6) dinner (2) discount (2) downtown (20) food (5) front desk (18) hotel (137) lobby (13) location (30) lunch (1) manager (3) money (10) neighborhood (15) parking (16) pillow (4) pool (2) price (24) rate (2) recommend (8) refund (3) restaurant (13) room (149) room service (2) service (12) sheets (3) shower (10) spa (2) staff (44) street (9) suite (9) to park (2) towel (8) tub (2) value (7) walk (17) walk in (1) water pressure (2) wireless (7)

Front desk

Appears in 18 comments.

50% wrote positive comments about front desk

The following words were used in comments with Front desk:
liked (2) need (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. What made this trp we theri staff, I cannot pseak highly enough of them from the front desk, general staff and cleaning crew, everone greeted us all the time constanly asked if we neede anything and went of their way to handle every request we made.

"Castleberry Inn Atlanta " Read full review on TripAdvisor 5/22/2012 Vote

2. This time, there had been some problem with our priceline reservation for the hotel, and the clerk at the front desk solved it efficiently and effortlessly.

"Well-communicated, professional and comfortable; excellent experience " Read full review on TripAdvisor 1/10/2012 Vote

3. Although when expedia contacted the front desk, the FD acted like everything was okay since check in.

"A Near Nightmare " Read full review on TripAdvisor 4/13/2011 Vote

4. When i finally got to the front desk after taking out my laptop about to book on expedia instead i noticed none of the like three internet connections they had were working.

"YOU CANNOT BE SERIOUS! " Read full review on TripAdvisor 2/16/2011 Vote

5. The front desk staff was nice but could not make up for the room deficiencies.

"On the edge of being acceptable accomodations " Read full review on Expedia 11/3/2008 Vote

6. My father did not have a remote to his tv and reported this to the front desk and he was told they would bring one to him, which they did not do; his toilet was also not bolted to the floor.

"Terrible " Read full review on TripAdvisor 5/14/2012 Vote

7. The intial room I was assigned to had a terrible odor, so I informed the front desk clerk, who did move me to another room;however the shower did not work and the blind were stained and dirty.

"Terrible " Read full review on TripAdvisor 5/14/2012 Vote

8. The front desk told me they'd contact me when a two beds would become available.

"A Near Nightmare " Read full review on TripAdvisor 4/13/2011 Vote

9. They will call one for you at the front desk at the hotel all you have to do is ask.

"For the price you can't beat this hotel. " Read full review on TripAdvisor 4/11/2011 Vote

10. Anytime we needed anything for our room, such as fresh towels, toilet paper, etc. I would call the front desk and it was delivered to the room within minutes.

"For the price you can't beat this hotel. " Read full review on TripAdvisor 4/11/2011 Vote