7. not only the staff but the guests too!+ walkable distance to the mallReception---------------------------------------------------+ super friendly and helpful- was not enough advised about all the options I have in the hotelRoom-------------------------------------------------------+ modern and tidy, spacious enough+ was welcomed with Jungle noises from the CD player- the bathroom is a bit small though- there was no complimentary water bottle- the heater/air con system in the room was way too loud --> -1- water pressure not enough --> -1Breakfast-------------------------------------------------------------+ got complimentary breakfast available in the restaurant a la carte which was very nice- the coffee was cold?then they got me a new one which was too hot.