Westin Atlanta Airport, Atlanta, Service

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Rank

34th

Out of 426

Westin Atlanta Airport	Average Price: $142 Check Rates

Hotel Class:

4736 BEST ROAD

Atlanta, 30337 View map

0-Star Hotel Rank: 3 of 212
Average review rating: 3.96

OpinionWell Value Index: 6

Traveler reviews analyzed: Expedia (40) , Travelocity (13) , TripAdvisor (201) , YahooTravel (21)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (16) bar (50) bath (5) bathroom (47) bed (72) bill (8) breakfast (40) charge (32) check in (41) check out (9) checkout (6) complimentary (11) cost (18) deal (17) dinner (21) discount (5) downtown (14) fee (19) food (68) front desk (50) gym (13) hot tub (10) hotel (461) housekeeping (12) lobby (54) location (44) lunch (8) money (19) parking (88) pillow (9) pool (45) price (37) rate (29) recommend (26) restaurant (65) room (375) room service (31) service (92) sheets (12) shower (49) shuttle (89) staff (129) suite (10) to park (14) towel (10) valet (25) value (12) view (9) walk (13) wireless (13)

Service

Appears in 92 comments.

88% wrote positive comments about service

The following words were used in comments with Service:
clean (5) excellent (11) food (7) friendly (6) good (12) great (14) hotel (19) internet (6) new (5) nice (6)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Services that are free at other places (local phone calls, Internet access, breakfast, etc) are over-priced.

"Typical Conference Hotel With Some Irritating Design Quirks " Read full review on TripAdvisor 4/24/2012 Vote

2. The Westin has a shuttle to and from the airport with very friendly drivers and prompt service.

"Excellent service, clean room, but blinking lights... " Read full review on TripAdvisor 3/27/2012 Vote

3. The service during the lunch was excellent.

"Excellent service, clean room, but blinking lights... " Read full review on TripAdvisor 3/27/2012 Vote

4. The shuttle service was prompt and friendly to and from the airport.

"Great rooms and great use of space! " Read full review on TripAdvisor 3/21/2012 Vote

5. When I got hungry later, I ordered a salad from room-service and it was delivered promptly and professionally.

"Great rooms and great use of space! " Read full review on TripAdvisor 3/21/2012 Vote

6. When I was shown to my room, there was a strong stale smoke smell, so the porter immediately rang down to reception and arranged for a new room (great service from him!)But even the second room had a smoke smell.

"Good overnight stop, pity about the smoke smell " Read full review on TripAdvisor 3/10/2012 Vote

7. The employee service and interaction was the best part of the 3 night stay.

"Room with 2 views " Read full review on TripAdvisor 1/30/2012 Vote

8. Now thats what I call good service.

"Dont believe everything you read! " Read full review on TripAdvisor 1/26/2012 Vote

9. Service very friendly.

"Ladybugs! " Read full review on TripAdvisor 1/24/2012 Vote

10. Nice little bar area and great service.

"Great hotel next to the airport " Read full review on TripAdvisor 1/12/2012 Vote