Hilton Phoenix, Phoenix, Service

OpinionWell's Blog

Home » United States » Arizona » Phoenix Destinations » Phoenix Hotels » Hilton Phoenix

OpinionWell
Rank

44th

Out of 366

Hilton Phoenix	Average Price: $126 Check Rates

Hotel Class:

4000 North Central Avenue

Phoenix, 85012 View map

3-Star Hotel Rank: 26 of 62
Average review rating: 3.82

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (19) , MyTravelGuide (37) , Travelocity (4) , TripAdvisor (60) , YahooTravel (1)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

amenity (3) balcony (2) bar (6) bargain (1) bathroom (15) bed (22) breakfast (32) cabana (3) check in (5) closet (2) complimentary (1) concierge (1) deal (2) decor (3) dinner (2) downtown (18) fitness center (3) food (9) front desk (14) gym (11) hot tub (2) hotel (136) lobby (11) location (33) lunch (2) manager (6) neighborhood (4) parking (29) pillow (3) pool (32) price (13) rate (9) recommend (7) restaurant (20) room (121) room service (3) service (26) shower (6) shuttle (14) staff (23) street (11) suite (4) to park (1) towel (1) value (7) view (3) walk (20) water pressure (3) weight (2) wireless (4)

Service

Appears in 26 comments.

78% wrote positive comments about service

The following words were used in comments with Service:
clean (3) free (4) friendly (2) good (5) great (2) hotel (5) poor (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. That said, the location is good (just off Central, connected to an office building), the service is friendly and competant, they have the standard breakfast offerings (important to me), the room was large and clean, and the free wi-fi worked.

"Not Originally Built as a Hilton Garden Inn " Read full review on TripAdvisor 2/19/2012 Vote

2. I have tried it twice and will not eat there again due to poor service.

"My Monthly Business Hotel " Read full review on TripAdvisor 2/2/2012 Vote

3. The attached full-service Health Club is a big plus.

"My Monthly Business Hotel " Read full review on TripAdvisor 2/2/2012 Vote

4. But, if you want to earn repeat business from a local business owner, try hooking us up with some free coffee, on the spot water service, and some free parking.

"Clean & perfect location but conference services and parking situation is pretty bad " Read full review on TripAdvisor 10/27/2011 Vote

5. Service is friendly.

"Not your standard Hilton Garden " Read full review on TripAdvisor 4/14/2011 Vote

6. When you need a ride back to the airport, the car service they call is better than a cab for about the same price; it's worth a try.

"Reliable hotel, great service " Read full review on TripAdvisor 12/31/2010 Vote

7. The service has been excellent every time.

"Reliable hotel, great service " Read full review on TripAdvisor 12/31/2010 Vote

8. No problems with this hotel, modern and clean with good service.

"Very pleasant stay " Read full review on TripAdvisor 9/2/2010 Vote

9. Good customer service.

"uncomfortable bed " Read full review on TripAdvisor 2/22/2010 Vote

10. good placegood roomsgood foodgood service.

"really good one in phoenix " Read full review on TripAdvisor 12/7/2009 Vote