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OpinionWell
Rank
23rd
Out of 366

Ritz Phoenix

Average Price: $356  
 
Hotel Class:
2401 East Camelback Road
Phoenix, 85016 View map  
4-Star Hotel Rank: 7 of 11
Average review rating: 4.11
OpinionWell Value Index: 1
Traveler reviews analyzed: Expedia (14) , MyTravelGuide (1) , Travelocity (3) , TripAdvisor (123) , YahooTravel (21)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Front desk
Appears in 15 comments. 
100% wrote positive comments about front desk
The following words were used in comments with Front desk:
friendly (2)   good (2)   helpful (3)   location (2)   order (2)   outstanding (2)   professional (2)    
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1. That said, the front desk staff is unfaillingly friendly and helpful and the location is outstanding.
"Painfully dated hotel with great service " Read full review on TripAdvisor   4/23/2012 Vote      
2. Lauren at the front desk was very nice, professional, and seemed to really care about guests.
"Welcome Home " Read full review on TripAdvisor   4/20/2012 Vote      
3. Everyone from the valet attendants to the front desk clerks were so friendly and accomodating.
"Service is outstanding! " Read full review on TripAdvisor   4/10/2012 Vote      
4. I especially appreciate how one woman at the front desk helped me plan my daily 5 mile run in an unfamiliar city.
"Enjoyable stay in a beautiful city " Read full review on TripAdvisor   2/26/2012 Vote      
5. The front desk staff are very pretty, professional, helpful, and genuine.
"A Bit Scared, but everything worked out okay " Read full review on TripAdvisor   11/8/2011 Vote      
6. The front desk crew--Marissa, Sarah and Samantha are outstanding and deliver extraorindary service with a smile, no matter the request.
"Wonderful Actors, Lousy Script " Read full review on TripAdvisor   8/5/2011 Vote      
7. Service - front desk good, valet/concierge excellentLocation - handy access to freeway; high-end shopping across the street, several good restaurants are within walking distance.
"Nice hotel " Read full review on TripAdvisor   4/10/2010 Vote      
8. The Front Desk made the adjustment and took it off my the bill.
"Attended a conference " Read full review on TripAdvisor   1/18/2012 Vote      
9. The rooms were not as 'wow' as those in Toronto or San Francisco's Ritz-Carlton's, but the beds were among the most comfortable I have slept in, and the customer service was faultless (front desk, concierge, valet) from start to finish.
"Amazing Club Level Stay " Read full review on TripAdvisor   8/20/2011 Vote      
10. From the first word that came out of the front desk person mouth and the way it was said, I knew my night would be better, when I explained to her the day I had she put herself in my position and even took the initiate and gave me a menu to order something to eat and she placed the order.
"Stress Relief " Read full review on TripAdvisor   2/11/2011 Vote      
   
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