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Rank
26th
Out of 366

Holiday Inn Phoenix

Average Price: $102  
 
Hotel Class:
3401 East University Drive & I-10
Phoenix, 85034 View map  
2-Star Hotel Rank: 2 of 69
Average review rating: 4.29
OpinionWell Value Index: 2
Traveler reviews analyzed: Expedia (13) , MyTravelGuide (3) , TripAdvisor (117) , YahooTravel (2)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Service
Appears in 40 comments. 
100% wrote positive comments about service
The following words were used in comments with Service:
clean (3)   courteous (2)   customer (3)   excellent (4)   free (5)   friendly (3)   good (3)   great (4)   helpful (5)   hotel (10)   need (3)   nice (4)   night (3)    
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1. Breakfast was fine, shuttle service great and check in very quickly.
"Shuttle service to airport " Read full review on TripAdvisor   11/6/2011 Vote      
2. A good example of service/staff would be I mentioned to the front desk I was going to return my rental car to the airport early so I wouldn't need to deal with it in the morning.
"This place rocked! Not your averge Holiday Inn Express!! " Read full review on TripAdvisor   10/1/2011 Vote      
3. Their shuttle service to the airport was excellent, and prompt, with no delays & nice driver.
"Amazing service at a good price " Read full review on TripAdvisor   9/12/2011 Vote      
4. Took the free shuttle to the airport; very courteous driver and very prompt service.
"Best HIE I've stayed in! " Read full review on TripAdvisor   6/2/2011 Vote      
5. Free shuttle service to the airport was timely and courteous.
"Quite, near airport and excellent value for the money. " Read full review on TripAdvisor   5/20/2011 Vote      
6. It is clean, updated, the staff is helpful and friendly, the breakfast is excellent and the service is consistently outstanding.
"Incredible service and great value " Read full review on TripAdvisor   9/22/2010 Vote      
7. The shuttle service includes free rides to area restaurants: they even had the manager pick us up from dinner last night so we wouldn't have to wait for the shuttle.
"Incredible service and great value " Read full review on TripAdvisor   9/22/2010 Vote      
8. Great service, attentive.
"Excellent value " Read full review on TripAdvisor   8/3/2010 Vote      
9. The breakfast service was good, although the range of cooked food was limited.
"Friendly Staff and Good Shuttle to Airport " Read full review on TripAdvisor   4/28/2010 Vote      
10. The shuttle service into Phoenix was very efficient, and we had only to dial a special number (45) from the airport in order to get picked up.
"Friendly Staff and Good Shuttle to Airport " Read full review on TripAdvisor   4/28/2010 Vote      
   
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