Holiday Inn Phoenix, Phoenix, Front Desk

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Rank

26th

Out of 366

Holiday Inn Phoenix	Average Price: $102 Check Rates

Hotel Class:

3401 East University Drive & I-10

Phoenix, 85034 View map

2-Star Hotel Rank: 2 of 69
Average review rating: 4.29

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (13) , MyTravelGuide (3) , TripAdvisor (117) , YahooTravel (2)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Front desk

Appears in 23 comments.

100% wrote positive comments about front desk

The following words were used in comments with Front desk:
helpful (5) need (2) pleasant (2) rental (2) return (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. )Front desk staff was very accommodating due to unexpected need to fax things a few times, and pleasant, too.

"Great Experience " Read full review on TripAdvisor 4/4/2011 Vote

2. I felt like the front desk should have communicated with the group of people waiting that the shuttle driver was running late.

"Exactly What I Expected " Read full review on TripAdvisor 3/17/2011 Vote

3. The young lady at the front desk, named Dulce, was above average with her helpfulness and was so very pleasant to deal with.

"Front desk " Read full review on TripAdvisor 2/18/2011 Vote

4. Nice front desk staff - check.

"Excellent Value - Perfect For What I Wanted " Read full review on TripAdvisor 8/8/2010 Vote

5. When I called the front desk, I was asked if we left do not disturb sign out.

"Do not come here for leisure-they say they are for "business" travelers " Read full review on TripAdvisor 12/9/2009 Vote

6. Requested additional services and the front desk personnel were very helpful.

"Great Place to family " Read full review on Expedia 3/31/2009 Vote

7. Also, front desk was helpful to us with info about bringing our car back to airport, (which by the way was the worst part of our vacation.

"Great Stay! " Read full review on TripAdvisor 9/9/2008 Vote

8. Every staff member that we met were wonderful--from the front desk to the person picking us up and dropping us off at the airport.

"Great Hotel! " Read full review on TripAdvisor 3/28/2008 Vote

9. The front desk staff was generally helpful and there is internet access from their computer in the lobby.

"Okay but nothing special " Read full review on TripAdvisor 2/29/2008 Vote

10. The check-in went smoothly and the front desk staff was friendly and helpful.

"clean, comfortable, and quiet with attractive rooms " Read full review on TripAdvisor 12/11/2007 Vote