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OpinionWell
Rank
66th
Out of 274

Extended Stay Indianapolis

Average Price: $74  
 
Hotel Class:
5350 West Southern Avenue
Indianapolis, 46241 View map  
2-Star Hotel Rank: 18 of 88
Average review rating: 3.84
OpinionWell Value Index: 3
Traveler reviews analyzed: BedBugRegistry (1) , Expedia (17) , MyTravelGuide (13) , Travelocity (3) , TripAdvisor (41) , YahooTravel (2)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Front desk
Appears in 21 comments. 
85% wrote positive comments about front desk
The following words were used in comments with Front desk:
friendly (2)   helpful (5)   hotel (2)   internet (2)   liked (3)   night (3)   prompt (2)    
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1. There is no one at night at the front desk to help you with anything at night.
"GROSSSSSS " Read full review on TripAdvisor   8/21/2011 Vote      
2. Front desk staff was prompt, helpful and polite, even printing out my Boarding Pass for me.
"Good Value, Quite Acceptable, Not Noteworthy, Disappointing B'Fast " Read full review on TripAdvisor   2/12/2011 Vote      
3. Front desk staff was prompt, helpful and polite, even printing out my Boarding Pass for me.
"Good Value, Quite Acceptable, Not Noteworthy, Disappointing B'Fast " Read full review on TripAdvisor   2/12/2011 Vote      
4. The front desk staff was friendly and very helpful with suggestions for where to eat, buy groceries, etc. The breakfast was light- packaged muffins, whole fruit, coffee and juice- but good quality.
"Great value. Friendly staff. Convenient to airport and I-465. " Read full review on TripAdvisor   6/23/2010 Vote      
5. The person at the front desk at Extended Stay was friendly and helpful.
"Customer service: A smile cures all woes " Read full review on TripAdvisor   6/5/2010 Vote      
6. The hotel advertises that things like shampoo are not provided in the rooms, but they would be very happy to provide things like that if we ask the front desk.
"Poor Customer Service " Read full review on TripAdvisor   5/5/2009 Vote      
7. We immediately called the front desk and they moved us to another room on another floor.
Read full review   9/1/2011 Vote      
8. The party in front of me that checked in had their wireless internet fee (I believe I saw that it's ~$5/day) waived for their stay since the front desk employee had already done the night audit (hint: arrive after 2220 and maybe you may save a few bucks on the internet with your already cheap stay).
"Not what I remembered from the last time I stayed at this location. " Read full review on TripAdvisor   4/29/2010 Vote      
9. I remember the last time I stayed about five years ago, the overnight employee wouldn't completely open the collapsible wall at the front desk to check me in.
"Not what I remembered from the last time I stayed at this location. " Read full review on TripAdvisor   4/29/2010 Vote      
10. When I made my airport hotel van request pick-up time with the front desk, I asked for 0500.
"Not what I remembered from the last time I stayed at this location. " Read full review on TripAdvisor   4/29/2010 Vote      
   
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