Holiday Inn Indianapolis, Indianapolis, Front Desk

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Rank

93rd

Out of 274

Holiday Inn Indianapolis	Average Price: $107 Check Rates

Hotel Class:

6990 East 21st Street

Indianapolis, 46219 View map

3-Star Hotel Rank: 44 of 71
Average review rating: 2.89

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (2) , MyTravelGuide (129) , Travelocity (2) , TripAdvisor (42) , YahooTravel (11)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Front desk

Appears in 14 comments.

60% wrote positive comments about front desk

The following words were used in comments with Front desk:
great (2) hotel (2) personable (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Hello, I just want to say my husband and I stayed there for 5 days and we noticed from the outside it looked like it needed a little love but, the inside The Rooms, Beds, Food and the Front Desk were great.

"Very Welcoming " Read full review on TripAdvisor 1/25/2012 Vote

2. All the hotel associates were exceedingly friendly and helpful from the front desk to the bartender to the breakfast server.

"Friendly place and friendly people " Read full review on TripAdvisor 10/17/2011 Vote

3. The job situation in Indianapolis must be bad cause the front desk staff was great.

"Awful " Read full review on YahooTravel 12/26/2009 Vote

4. Very pleasant front desk.

"Clean hotel & easy access to downtown " Read full review on YahooTravel 8/26/2007 Vote

5. EVERYONE was so nice, from the front desk to housekeeping to the other people staying at the hotel.

"Great Staff! " Read full review on TripAdvisor 7/27/2007 Vote

6. We called again for service on it and the person at the front desk said all she could do was write up a work order for it.

"Not a pleasant experience " Read full review on TripAdvisor 3/19/2012 Vote

7. When arriving, my husband asked about the amount of time we were on hold and the two staffers at the front desk both blamed each other.

"Worst hotel I've ever stayed at " Read full review on TripAdvisor 2/27/2012 Vote

8. When we got to our room, the card key did not work so we called the front desk and had them bring us up another one.

"Worst hotel I've ever stayed at " Read full review on TripAdvisor 2/27/2012 Vote

9. The front desk was only staffed with one person and, as a result, the lobby was always crowded and there was a line.

"Dirty! " Read full review on TripAdvisor 12/24/2011 Vote

10. I went right back down to the front desk to inform them of the situation.

"I hated it and will never be back! " Read full review on TripAdvisor 7/9/2011 Vote