Holiday Inn Indianapolis, Indianapolis, Front Desk

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Rank

47th

Out of 274

Holiday Inn Indianapolis	Average Price: $120 Check Rates

Hotel Class:

5151 South East Street

Indianapolis, 46227 View map

3-Star Hotel Rank: 27 of 71
Average review rating: 3.73

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (2) , MyTravelGuide (66) , Travelocity (6) , TripAdvisor (58) , YahooTravel (3)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Front desk

Appears in 12 comments.

66% wrote positive comments about front desk

The following words were used in comments with Front desk:
clean (2) clerk (3) desk (12) friendly (2) helpful (3) maintenance (2) rude (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Myra at the front desk was extremely helpful - she described the hotel in detail and gave me a very fair rate considering the demand for the weekend.

"EXCELLENT EXCELLENT EXCELLENT! " Read full review on TripAdvisor 2/9/2012 Vote

2. The next morning I asked for a refund to Hotwire & the new front desk clerk (blonde & also very rude) said they can't refund which I know for a fact is not true they just won't do it.

"Worse Hotel " Read full review on TripAdvisor 4/17/2011 Vote

3. The people at the front desk were friendly and helpful.

"Potentially great " Read full review on Travelocity 5/1/2008 Vote

4. Rooms were clean and everything worked, etc.My only 'problem' was trying to follow the convoluted driving directions given by the front desk clerk to get to this nearby brew pub for dinner.

"Nice stay, good value " Read full review on TripAdvisor 4/26/2012 Vote

5. There were not a lot of options around for food, but the employee at the front desk gave me a handy guide to local restaurants with directions included.

"It was okay. " Read full review on TripAdvisor 3/14/2012 Vote

6. I called the front desk to let them know to check the chemical levels.

"Nothing fancy here " Read full review on TripAdvisor 2/21/2012 Vote

7. They offer free WiFi in the room, but you need to get a username and password from the front desk.

"A nice and convenient hotel " Read full review on TripAdvisor 12/31/2011 Vote

8. We told the front desk which the maintenance guy looked & said he re-set the heater & give it about 20 minutes.

"Worse Hotel " Read full review on TripAdvisor 4/17/2011 Vote

9. After 30 minutes went to front & maintenance was talking to front desk clerk & asked him.

"Worse Hotel " Read full review on TripAdvisor 4/17/2011 Vote

10. The first day, we told the worker at the front desk.

"This is a nice place to stay...as long as no one else tries to take a shower at the same time as you. " Read full review on TripAdvisor 2/2/2011 Vote