Omni Indianapolis, Indianapolis, Service

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OpinionWell
Rank

3rd

Out of 274

Omni Indianapolis	Average Price: $188 Check Rates

Hotel Class:

40 West Jackson Place

Indianapolis, 46225 View map

4-Star Hotel Rank: 2 of 14
Average review rating: 3.99

OpinionWell Value Index: 5

Traveler reviews analyzed: MyTravelGuide (1388) , Travelocity (6) , TripAdvisor (206) , YahooTravel (14)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (14) balcony (8) ballroom (6) bar (50) bath (6) bathroom (63) bed (53) breakfast (41) charge (13) check in (19) check out (10) closet (11) complimentary (11) cost (9) deal (9) decor (7) dinner (10) discount (5) downtown (75) fee (7) food (26) front desk (32) hot tub (5) hotel (410) housekeeping (11) lobby (63) location (103) manager (5) money (9) parking (30) pillow (21) pool (30) price (22) rate (25) recommend (26) restaurant (58) room (374) room service (18) service (84) shower (11) staff (125) street (20) suite (25) towel (11) valet (46) valet parking (28) view (19) walk (43) water pressure (6) wireless (13)

Service

Appears in 84 comments.

93% wrote positive comments about service

The following words were used in comments with Service:
excellent (6) friendly (6) good (7) great (12) guest (8) hotel (19) internet (5) lobby (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The staff members at the Omni Hotel were absolutely wonderful and service oriented.

"Super Bowl Week " Read full review on TripAdvisor 2/17/2012 Vote

2. That is good customer service in my book.

"They redeemed themselves...good customer service!! " Read full review on TripAdvisor 1/12/2012 Vote

3. The hotel's service impressed.

"Superb Historic Property " Read full review on TripAdvisor 12/27/2011 Vote

4. Internet service worked well and was complimentary for members of the loyalty program.

"Superb Historic Property " Read full review on TripAdvisor 12/27/2011 Vote

5. They have great customer service, and a great lobby.

"Great Location, Great Hotel " Read full review on TripAdvisor 10/31/2011 Vote

6. We used the valet parking and had good service with that as well.

"Top notch hotel " Read full review on TripAdvisor 9/28/2011 Vote

7. The service was outstanding: The staff were helpful and professional -- special kudos to Christy at the front desk who was knowledgeable, professional, and offered excellent recommendations about restaurants, shops and so on.

"A first-class hotel " Read full review on TripAdvisor 9/1/2011 Vote

8. The Omni itself is a handsome buidling with comfortable rooms and good service.

"Reliable Quality in the Heart of the Action " Read full review on TripAdvisor 8/15/2011 Vote

9. Service was great and the rooms were so cozy.

"Nice! " Read full review on TripAdvisor 7/22/2011 Vote

10. The service was great.

"Wow! Wonderfully Renovated Historic Hotel " Read full review on TripAdvisor 6/24/2011 Vote