Omni Indianapolis, Indianapolis, Room Service

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Rank

3rd

Out of 274

Omni Indianapolis	Average Price: $188 Check Rates

Hotel Class:

40 West Jackson Place

Indianapolis, 46225 View map

4-Star Hotel Rank: 2 of 14
Average review rating: 3.99

OpinionWell Value Index: 5

Traveler reviews analyzed: MyTravelGuide (1388) , Travelocity (6) , TripAdvisor (206) , YahooTravel (14)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Room service

Appears in 18 comments.

100% wrote positive comments about room service

The following words were used in comments with Room service:
good (2) great (3) hot (3) hotel (2) mistake (2) order (7) problem (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Rooms were clean and comfy, room service and restaurant had great hours.

"Great Stay Choice " Read full review on TripAdvisor 3/18/2012 Vote

2. The club sandwich from room service was excellent.

"Super Bowl Week " Read full review on TripAdvisor 2/17/2012 Vote

3. The entire staff from the Reservations, the Front Desk, the Room service, and Valet were extremely professional and very courteous.

"Exceptionally wonderful! " Read full review on TripAdvisor 5/2/2011 Vote

4. Room service and food was great.

"Wonderful Stay " Read full review on TripAdvisor 9/6/2010 Vote

5. The manager slipped a $10 restaurant coupon under the door with an apologetic note, so we decided to use it toward a room service breakfast, which was a big mistake.

"WIll never stay here again! " Read full review on TripAdvisor 7/15/2010 Vote

6. I had ordered room service and the order-taker said it would be about 30 minutes.

"They redeemed themselves...good customer service!! " Read full review on TripAdvisor 1/12/2012 Vote

7. I would definitely return to the Omni, based on the positive customer experience I had a result of the room service snafu.

"They redeemed themselves...good customer service!! " Read full review on TripAdvisor 1/12/2012 Vote

8. I also ordered room service for dinner (they have a 24-hour menu with hot items until 11p); it came quickly and tasted great.

"Superb Historic Property " Read full review on TripAdvisor 12/27/2011 Vote

9. It took another hour to get our room serviced.

"Outrageous Charges and several gaffe's! " Read full review on TripAdvisor 12/20/2011 Vote

10. We ordered room service multiple times, and it always came exactly when they said it would, food hot and fresh, with no mistakes at any point.

"If the staff aren't all happy people, they're great fakers! " Read full review on TripAdvisor 10/18/2011 Vote