Indianapolis Hilton, Indianapolis, Front Desk

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Rank

5th

Out of 274

Indianapolis Hilton	Average Price: $198 Check Rates

Hotel Class:

120 West Market Street

Indianapolis, 46204 View map

3-Star Hotel Rank: 2 of 71
Average review rating: 4.18

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (33) , MyTravelGuide (1616) , Travelocity (5) , TripAdvisor (135) , YahooTravel (5)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (7) bar (15) bath (9) bathroom (32) bed (51) bill (8) breakfast (54) check in (25) closet (5) complimentary (6) cost (5) deal (6) decor (7) dinner (5) discount (4) downtown (95) fitness center (4) food (32) front desk (39) hot tub (6) hotel (287) housekeeping (7) lobby (42) location (87) lunch (6) maid (4) money (4) parking (49) pillow (8) pool (29) price (35) rate (15) recommend (20) restaurant (63) room (309) room service (24) service (40) shower (10) spa (5) staff (82) street (20) suite (56) to park (9) towel (15) valet (16) valet parking (6) value (9) view (14) walk (31) wireless (6)

Front desk Traveler Insight - Friendly Front Desk

Appears in 39 comments.

88% wrote positive comments about front desk

The following words were used in comments with Front desk:
bad (2) desk (39) efficient (2) employee (3) extremely (2) friendly (5) good (2) helpful (7) hotel (2) liked (2) lobby (3) need (2) professional (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The people at the front desk were very helpful with directions.

"Clean and Convenient " Read full review on TripAdvisor 5/15/2012 Vote

2. Great customer service here by the front desk and the valet service.

"Close to convention center, comfortable night sleep " Read full review on TripAdvisor 5/9/2012 Vote

3. I would like to attribute this to the front desk clerk having sympathy for me after seeing the weary look on my face after traveling so long with sick kids, but who knows.

"Very, very happy " Read full review on TripAdvisor 8/26/2011 Vote

4. Service was quick and efficient at the front desk.

"Very, very happy " Read full review on TripAdvisor 8/26/2011 Vote

5. Public areas are spacious and lobby nicely done out with helpful front desk staff.

"Great location and great room sizes " Read full review on TripAdvisor 8/17/2011 Vote

6. The two gentlemen at the front desk were very friendly and professional.

"Good Indy option " Read full review on TripAdvisor 8/17/2011 Vote

7. The front desk staff was friendly and professional.

"Spacious, Clean, Comfortable and Quiet " Read full review on TripAdvisor 7/28/2011 Vote

8. Tim and the rest of the front desk were so accomodating and really helped us out when needed.

"Great Customer Service and Location " Read full review on TripAdvisor 6/24/2011 Vote

9. Front desk went out of their way to be helpful - especially Andrea.

"Wonderful Stay " Read full review on TripAdvisor 9/14/2010 Vote

10. the front desk staff was extremely helpful and friendly.

"Outstanding hotel in an excellent location. " Read full review on TripAdvisor 7/11/2010 Vote