Jurys Normandy Inn, Washington DC, Front Desk

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Rank

57th

Out of 279

Jurys Normandy Inn	Average Price: $241 Check Rates

Hotel Class:

2118 Wyoming Avenue NorthWest

Washington DC, 20008 View map

3-Star Hotel Rank: 29 of 58
Average review rating: 4

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (38) , Travelocity (2) , TripAdvisor (212) , YahooTravel (7)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (13) bar (20) bath (16) bathroom (73) bed (63) bill (4) breakfast (81) charge (9) check in (31) check out (12) checkout (5) closet (16) complimentary (14) cost (11) deal (22) decor (15) downtown (5) fee (5) food (15) front desk (50) hotel (464) housekeeping (5) laundry (5) lobby (37) location (92) manager (9) money (12) neighborhood (33) parking (46) patio (4) pillow (8) price (44) rate (17) recommend (40) restaurant (62) room (386) room service (6) service (45) shower (35) spa (5) staff (116) street (40) suite (7) to park (8) towel (23) tub (7) value (18) view (12) walk (107) wireless (30)

Front desk

Appears in 50 comments.

60% wrote positive comments about front desk

The following words were used in comments with Front desk:
friendly (3) helpful (8) hotel (4) housekeeping (3) informative (3) nice (3) night (3) rude (5) staff (11) towel (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The front desk staff were extremely pleasant and helpful (called for a cab, offered bottled water upon checking out, etc.).

"Most amazing beds! " Read full review on TripAdvisor 5/8/2012 Vote

2. The location was in one of the greatest locations in DC, a few minute walk from Dupont Circle and the block had a few They had parking and very exceptionally nice and informed front desk staff.

"Great hidden gem " Read full review on TripAdvisor 3/25/2012 Vote

3. Not being fluent in Hindi, I was unable to get help with a call to the front desk.

"Great Potential Unrealized " Read full review on TripAdvisor 2/23/2012 Vote

4. The front desk staff were very pleasant, and check-in was quick.

"Great experience " Read full review on TripAdvisor 1/25/2012 Vote

5. The front desk staff and housekeeping staff were pleasant and helpful.

"A Charmer -- Residential feel, cozy and clean " Read full review on TripAdvisor 5/15/2011 Vote

6. The front desk was very friendly and gave us a late checkout and organized a driver to the airport.

"Great location, small rooms " Read full review on TripAdvisor 9/8/2010 Vote

7. When I arrived late for a meeting (due to a late train) on a sweltering day, the folks at the front desk immediately called me a cab and offered a fresh, ice-cold washcloth -- and let me check in, though it was only 11am.

"Terrific place to stay. " Read full review on TripAdvisor 5/6/2010 Vote

8. The front desk receptionists were always pleasannt and helpful.

"Great Small Hotel in Washington, DC " Read full review on Expedia 9/23/2009 Vote

9. All the men at the front desk were very helpful and friendly.

"Huge Disappointment " Read full review on TripAdvisor 7/10/2009 Vote

10. I contacted the front desk right away and was told that the cleaning staff will look into it, GREAT.

"Small, damp, noisy, and poor customer service " Read full review on TripAdvisor 4/14/2009 Vote