3. The shower flooded the bathroom, it took 20 minutes to get extra towels to fix it, they called me during the day when I told them not to (I work nights), the exercise room had 4 machines and only 1 worked, the pool was out of season, the smoke alarm dangled, they left the side security doors propped open, they accused me of smoking in my room before doing a carpet test, told me they were going to charge me the full cleaning fee for lighting an incense, security cameras didn't capture entrances, I lost a key card and they didnt reprogram my lock, and the manager screamed at me that I was a liar when I tried to tell him.