Hotel Lusso, Spokane, Front Desk

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Rank

3rd

Out of 94

Hotel Lusso	Average Price: $155 Check Rates

Hotel Class:

808 W Sprague Avenue

Spokane, 99201 View map

4-Star Hotel Rank: 2 of 2
Average review rating: 4.15

OpinionWell Value Index: 8

Traveler reviews analyzed: Expedia (43) , Travelocity (8) , TripAdvisor (100) , YahooTravel (9)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Front desk

Appears in 27 comments.

100% wrote positive comments about front desk

The following words were used in comments with Front desk:
excellent (3) hotel (3) nice (2) night (3) pleasant (2) problem (2)

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1. Front desk and valet were very attentive and our room was gorgeous; super high ceilings, huge room and bathroom, very nice furnishings.

"Excellent except for the one gripe! " Read full review on TripAdvisor 2/17/2010 Vote

2. Nice people at the front desk.

"Great Downtain Hotel " Read full review on TripAdvisor 9/30/2009 Vote

3. We arrived, the Valet was fabulous, the Front Desk staff was great and we headed up to the room.

"We Were Disappointed... " Read full review on TripAdvisor 10/12/2008 Vote

4. The staff at the front desk was excellent, the evening wine and ample breakfast (included) were good.

"Excellent small hotel with character " Read full review on Expedia 9/20/2008 Vote

5. We received a warm welcome upon our arrival and Justin (and Jenny, I think?) at the front desk treated us grandly.

"Wonderful staff " Read full review on TripAdvisor 7/18/2008 Vote

6. The front desk said absolutely nothing about the dogs and wished me a pleasant stay.

"Pet Friendly Hotel - NOT ! " Read full review on TripAdvisor 11/29/2007 Vote

7. The front desk said nothing about the dogs and wished me a pleasant stay.

"Pets Welcome - Not ! " Read full review on Expedia 11/28/2007 Vote

8. Otherwise the front desk seems lost and the attitudes in the management seem like they don't really care about the guests.

"What's Happened at the Lusso??? " Read full review on TripAdvisor 10/16/2007 Vote

9. Otherwise the front desk seems lost and the attitudes in the management seem like they don`t really care about the guests.

"What`s Happened at the Lusso??? " Read full review on TripAdvisor 10/16/2007 Vote

10. The front desk clerk was able to correct my booking, but could make no assurances regarding my mom`s room as the hotel was overbooked for Saturday night.

"Call to confirm online reservations -- indifferent service at front desk " Read full review on TripAdvisor 6/18/2007 Vote