Hilton Salt Lake City, Salt Lake City, Front Desk

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Rank

3rd

Out of 192

Hilton Salt Lake City	Average Price: $199 Check Rates

Hotel Class:

255 South West Temple

Salt Lake City, 84101 View map

4-Star Hotel Rank: 2 of 7
Average review rating: 4.01

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (61) , MyTravelGuide (256) , Travelocity (9) , TripAdvisor (346) , YahooTravel (17)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (19) bar (25) bath (13) bathroom (45) bed (83) breakfast (158) charge (33) check in (42) cost (18) deal (18) decor (18) dinner (19) downtown (107) food (59) freeway (11) front desk (71) gym (26) hot tub (20) hotel (620) housekeeping (23) lake (111) lobby (62) location (148) manager (14) money (23) parking (99) pillow (26) pool (105) price (66) rate (47) recommend (36) restaurant (143) room (532) room service (29) service (128) shower (26) shuttle (22) spa (16) staff (218) street (24) suite (42) to park (9) towel (18) tub (17) valet (16) value (23) view (39) walk (62) whirlpool (13) wireless (32)

Front desk Traveler Insight - Friendly Front Desk

Appears in 71 comments.

85% wrote positive comments about front desk

The following words were used in comments with Front desk:
friendly (7) great (4) helpful (6) high (3) hotel (3) housekeeping (5) informative (3) internet (4) love (4) need (3) nice (4) problem (3) quality (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The front desk staff is very friendly and professional and welcome me by name.

"Great HGI " Read full review on TripAdvisor 3/22/2012 Vote

2. The front desk or concierge can help with suggestions.

"Repeat Visitor " Read full review on TripAdvisor 3/12/2012 Vote

3. Well-appointed rooms for this level, good front desk service.

"Family value " Read full review on TripAdvisor 3/4/2012 Vote

4. Every employee we had contact with was cordial -- Amanda at the front desk deserves special kudos.

"Almost perfect " Read full review on TripAdvisor 2/28/2012 Vote

5. Plus, there are fresh baked cookies at 5pm at the front desk.

"This is the only we stay in SLC " Read full review on TripAdvisor 2/14/2012 Vote

6. From the front desk staff answering questions to the nice young valet attendant who opened the main doors for me when he saw me coming, I was so pleased with the level of customer service.

"Conference Attendee extremely impressed! " Read full review on TripAdvisor 11/30/2011 Vote

7. Front desk was friendly and we got to check in very early.

"Good service makes up for a slightly worn out facility " Read full review on TripAdvisor 11/2/2011 Vote

8. The front desk staff was very friendly and helpful; the room was clean and when we asked about walking downtown they gave us great directions on how to catch the trolley.

"Excellent service & business center ! " Read full review on TripAdvisor 11/1/2011 Vote

9. The front desk is excellent for this assistance.

"Service Above and Beyond " Read full review on TripAdvisor 10/6/2011 Vote

10. Front desk was very nice and even offered bottle water while we checked in.

"Comfortable beds and nice pool! " Read full review on TripAdvisor 8/5/2011 Vote