Hilton Salt Lake City, Salt Lake City, Service

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Rank

3rd

Out of 192

Hilton Salt Lake City	Average Price: $199 Check Rates

Hotel Class:

255 South West Temple

Salt Lake City, 84101 View map

4-Star Hotel Rank: 2 of 7
Average review rating: 4.01

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (61) , MyTravelGuide (256) , TripAdvisor (346) , Travelocity (9) , YahooTravel (17)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (19) bar (25) bath (13) bathroom (45) bed (83) breakfast (158) charge (33) check in (42) cost (18) deal (18) decor (18) dinner (19) downtown (107) food (59) freeway (11) front desk (71) gym (26) hot tub (20) hotel (620) housekeeping (23) lake (111) lobby (62) location (148) manager (14) money (23) parking (99) pillow (26) pool (105) price (66) rate (47) recommend (36) restaurant (143) room (532) room service (29) service (128) shower (26) shuttle (22) spa (16) staff (218) street (24) suite (42) to park (9) towel (18) tub (17) valet (16) value (23) view (39) walk (62) whirlpool (13) wireless (32)

Service

Appears in 128 comments.

89% wrote positive comments about service

The following words were used in comments with Service:
excellent (14) food (10) friendly (9) good (20) great (17) hotel (29) internet (5) location (7) nice (6)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The service was very good for such a large hotel and they had a conference in progress which is usually distracting.

"Service great, but tired old hotel. " Read full review on TripAdvisor 5/14/2012 Vote

2. The front desk staff service at this HGI was amazing.

"Nice Stay, Great Location " Read full review on TripAdvisor 5/9/2012 Vote

3. I've always liked the service you provided in making my personal and business trips comfortable.

"Good bye old friend " Read full review on TripAdvisor 5/7/2012 Vote

4. As always, excellent service, Very spacious rooms, comfy beds, wifi, bar, restaurant, well located - ESP now near the new mall.

"Great customer service " Read full review on TripAdvisor 4/23/2012 Vote

5. I was not impressed with the food at Spencer's (the attached steakhouse) though the service was friendly and good.

"Standard hotel " Read full review on TripAdvisor 4/5/2012 Vote

6. Internet service to the room was impeccably fast.

"Excellent Staff, property not as good " Read full review on TripAdvisor 4/2/2012 Vote

7. This hotel is located within earshot of the Salt Palace Convention Center and an easy walk to the City Creek mall and about three blocks from Salt Lake's excellent Light Rail service.

"Excellent Staff, property not as good " Read full review on TripAdvisor 4/2/2012 Vote

8. Between the restaurants/food service, decent business center, i was able to conduct my business with no issues.

"Very good business traveler hotel! " Read full review on TripAdvisor 3/19/2012 Vote

9. People well trained to provide excellence services.

"Perfect stay " Read full review on TripAdvisor 2/20/2012 Vote

10. We've been here 4 times in the last year, and the service is terrific.

"This is the only we stay in SLC " Read full review on TripAdvisor 2/14/2012 Vote