Homewood Suites Raleigh, Raleigh, Front Desk

OpinionWell's Blog

Home » United States » North Carolina » Raleigh Destinations » Raleigh Hotels » Homewood Suites Raleigh

OpinionWell
Rank

12th

Out of 119

Homewood Suites Raleigh	Average Price: $118 Check Rates

Hotel Class:

5400 Homewood Banks Drive

Raleigh, 27612 View map

3-Star Hotel Rank: 7 of 21
Average review rating: 4.41

OpinionWell Value Index: 9

Traveler reviews analyzed: Expedia (5) , MyTravelGuide (46) , Travelocity (7) , TripAdvisor (84) , YahooTravel (10)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

amenity (4) balcony (4) bar (6) bath (5) bathroom (11) beach (1) bed (31) breakfast (67) charge (2) check in (13) check out (2) checkout (2) complimentary (18) deal (3) decor (3) dinner (23) discount (2) downtown (4) food (17) front desk (34) hotel (146) housekeeping (10) lake (1) landscape (2) lobby (18) location (35) manager (15) parking (9) patio (4) pillow (5) pool (33) price (9) rate (9) recommend (11) restaurant (17) room (177) service (23) sheets (4) shower (4) shuttle (2) staff (51) street (9) suite (62) to park (2) towel (5) value (3) view (6) walk (14) weight (1) wireless (4)

Front desk

Appears in 34 comments.

50% wrote positive comments about front desk

The following words were used in comments with Front desk:
complain (2) desk (36) friendly (5) helpful (4) hotel (4) housekeeping (3) nice (4) night (4) professional (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. We found the front desk staff pleasant and helpful over the telephone before arriving.

"Big Disappointment " Read full review on TripAdvisor 11/22/2011 Vote

2. Technically, not the hotel's fault -- but I do wish the front desk staff would have been more responsive.

"Nice " Read full review on TripAdvisor 7/28/2011 Vote

3. I've been here for multiple one night stays during the past 2 years and am always impressed with the front desk staff.

"Week after week staff continue to impress " Read full review on TripAdvisor 7/20/2011 Vote

4. Most of the front desk people were SUPER NICE - really.

"This hotel has great potential but is not what the reviews say it is - by a long shot! " Read full review on TripAdvisor 9/2/2010 Vote

5. The front desk staff are helpful, knowledgable and friendly.

"this is as good as home or better! " Read full review on TripAdvisor 8/17/2009 Vote

6. The front desk staff was friendly and so were the nice ladies clearing the dishes from our table as soon as we finished with them.

"Great hotel!! " Read full review on TripAdvisor 2/6/2009 Vote

7. Front desk was great.

"Great Service ! " Read full review on TripAdvisor 10/16/2008 Vote

8. Oh, did I mention that the front desk was very nice and treated us like they wanted us there.

"Great Hotel " Read full review on TripAdvisor 7/25/2008 Vote

9. The front desk staff were very nice and helpful.

"Great Place to Stay " Read full review on TripAdvisor 5/5/2008 Vote

10. I went to the front desk and explained our room hadn't been cleaned and if it could.

"Fun Time but Different Experience " Read full review on TripAdvisor 2/6/2012 Vote