Homewood Suites Raleigh, Raleigh, Staff

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Rank

12th

Out of 119

Homewood Suites Raleigh	Average Price: $118 Check Rates

Hotel Class:

5400 Homewood Banks Drive

Raleigh, 27612 View map

3-Star Hotel Rank: 7 of 21
Average review rating: 4.41

OpinionWell Value Index: 9

Traveler reviews analyzed: Expedia (5) , MyTravelGuide (46) , Travelocity (7) , TripAdvisor (84) , YahooTravel (10)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (4) balcony (4) bar (6) bath (5) bathroom (11) beach (1) bed (31) breakfast (67) charge (2) check in (13) check out (2) checkout (2) complimentary (18) deal (3) decor (3) dinner (23) discount (2) downtown (4) food (17) front desk (34) hotel (146) housekeeping (10) lake (1) landscape (2) lobby (18) location (35) manager (15) parking (9) patio (4) pillow (5) pool (33) price (9) rate (9) recommend (11) restaurant (17) room (177) service (23) sheets (4) shower (4) shuttle (2) staff (51) street (9) suite (62) to park (2) towel (5) value (3) view (6) walk (14) weight (1) wireless (4)

Staff Traveler Insight - Friendly Staff

Appears in 51 comments.

92% wrote positive comments about staff

The following words were used in comments with Staff:
clean (7) comfortable (3) desk (10) food (4) friendly (17) good (4) great (7) helpful (11) hotel (10) kitchen (4) need (3) nice (6) pleasant (4) reception (3) spacious (3) suite (3) table (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Staff were friendly.

"Great location, terrific hotel " Read full review on TripAdvisor 1/22/2012 Vote

2. Hotel was clean, spacious and staff courteous.

"Comfortable thanksgiving weekend " Read full review on TripAdvisor 11/28/2011 Vote

3. We found the front desk staff pleasant and helpful over the telephone before arriving.

"Big Disappointment " Read full review on TripAdvisor 11/22/2011 Vote

4. Technically, not the hotel's fault -- but I do wish the front desk staff would have been more responsive.

"Nice " Read full review on TripAdvisor 7/28/2011 Vote

5. It's not much but it does show the staff cares in my opinion.

"Week after week staff continue to impress " Read full review on TripAdvisor 7/20/2011 Vote

6. -Pro'sClose to mall and food like PF Changs, Cheesecake Factory, etc.Great staff Full Kitchens2 Rooms typically (bedroom, living area/kitchen)15 minutes to airport10 minutes to downtownFREE breakfast bar that changes.

"Week after week staff continue to impress " Read full review on TripAdvisor 7/20/2011 Vote

7. I've been here for multiple one night stays during the past 2 years and am always impressed with the front desk staff.

"Week after week staff continue to impress " Read full review on TripAdvisor 7/20/2011 Vote

8. The staff members are friendly and the hotel is well maintained.

"Nice Hotel in Crabtree Area but Beware of Possible parking Issue. " Read full review on TripAdvisor 5/16/2011 Vote

9. The staff was very friendly and helpful.

"Helpful Staff and Great Location " Read full review on TripAdvisor 2/19/2011 Vote

10. On the positive side, as other reviews have said, the rooms at the hotel are reasonably nice, beds are comfortable, staff is courteous etc., .

"Hotel will try to force you to accept a smoking room " Read full review on TripAdvisor 2/18/2011 Vote