Holiday Inn Memphis, Memphis, Front Desk

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Rank

17th

Out of 238

Holiday Inn Memphis	Average Price: $209 Check Rates

Hotel Class:

160 Union Avenue

Memphis, 38103 View map

3-Star Hotel Rank: 9 of 44
Average review rating: 3.47

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (10) , MyTravelGuide (24) , Travelocity (10) , TripAdvisor (235) , YahooTravel (23)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (4) bar (44) bathroom (74) bed (36) bill (7) breakfast (77) charge (14) check in (34) check out (16) complimentary (10) concierge (3) cost (16) deal (8) deck (3) decor (12) dinner (10) discount (3) downtown (61) fee (4) fitness room (5) food (34) front desk (44) hotel (428) housekeeping (16) lobby (49) location (172) manager (28) money (26) parking (97) pillow (14) pool (32) price (45) rate (16) recommend (40) restaurant (55) room (390) room service (10) service (72) sheets (6) shower (20) staff (180) street (191) suite (10) to park (8) towel (12) valet (5) value (21) view (32) walk (77) wireless (4)

Front desk

Appears in 44 comments.

81% wrote positive comments about front desk

The following words were used in comments with Front desk:
clean (2) complain (2) desk (47) friendly (8) great (4) helpful (7) hotel (6) location (3) management (3) need (3) secure (3) smoke (2) staff (18) towel (3) useful (2) weekends (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Elisa at the front desk is so friendly and willing to help in any way.

"Property is average but the staff and location make up the difference. " Read full review on TripAdvisor 3/5/2012 Vote

2. First and foremost, the front desk staff was very kind and helpful.

"Good place to stay " Read full review on TripAdvisor 2/2/2012 Vote

3. The front desk staff was great, as were the cooks for the evening reception.

"Nice Hotel - great front desk staff " Read full review on TripAdvisor 7/18/2011 Vote

4. The front desk staff was very helpful and gave us a bag of candy/goodies when we checked in.

"Great Location " Read full review on TripAdvisor 5/30/2011 Vote

5. The restaurant in each was nothing to write home about, but the staff were excellent, particularly the front desk, namely, Trena and co.

"People make the difference! " Read full review on TripAdvisor 5/20/2011 Vote

6. Our friends had no problem getting the wristbands from the front desk when they asked.

"Beale Street Music Festival " Read full review on TripAdvisor 5/3/2011 Vote

7. Staff spoke and smiled as we passed and the front desk personnel was excellent, providing us with answers to all our many questions regarding the area.

"Would stay here again when in Memphis! " Read full review on TripAdvisor 3/31/2011 Vote

8. The front desk staff was very nice and tried to help us but they were at a loss for what to do.

"Enjoyed the stay despite trouble with checking in. " Read full review on TripAdvisor 3/16/2011 Vote

9. The front desk was very friendly, asked what the purpose of our stay was and gave us great information regarding tourist attractions, restaurants, etc. Each and very time we went by the desk, the staff was always very friendly.

"Very nice hotel " Read full review on TripAdvisor 7/28/2009 Vote

10. The staff at the front desk was reasonable but not really warm and friendly.

"Our stay was ok " Read full review on TripAdvisor 4/4/2009 Vote