Holiday Inn Memphis, Memphis, Service

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Rank

17th

Out of 238

Holiday Inn Memphis	Average Price: $209 Check Rates

Hotel Class:

160 Union Avenue

Memphis, 38103 View map

3-Star Hotel Rank: 9 of 44
Average review rating: 3.47

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (10) , MyTravelGuide (24) , Travelocity (10) , TripAdvisor (235) , YahooTravel (23)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (4) bar (44) bathroom (74) bed (36) bill (7) breakfast (77) charge (14) check in (34) check out (16) complimentary (10) concierge (3) cost (16) deal (8) deck (3) decor (12) dinner (10) discount (3) downtown (61) fee (4) fitness room (5) food (34) front desk (44) hotel (428) housekeeping (16) lobby (49) location (172) manager (28) money (26) parking (97) pillow (14) pool (32) price (45) rate (16) recommend (40) restaurant (55) room (390) room service (10) service (72) sheets (6) shower (20) staff (180) street (191) suite (10) to park (8) towel (12) valet (5) value (21) view (32) walk (77) wireless (4)

Service

Appears in 72 comments.

62% wrote positive comments about service

The following words were used in comments with Service:
best (5) breakfast (5) clean (6) elevator (23) excellent (5) floor (7) food (7) good (17) great (8) helpful (5) hotel (19) lobby (5) location (6) slow (10) staff (9) useful (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I have found the service to be excellent from the time of checkin to departure, including the small things that some time don't get noticed.

"Great Service " Read full review on TripAdvisor 5/3/2012 Vote

2. The service however was fantastic and the room was fine.

"In the Heart of Memphis " Read full review on TripAdvisor 4/23/2012 Vote

3. I was truly happy with the great customer service.

"Awesome staff! " Read full review on TripAdvisor 4/13/2012 Vote

4. Our breakfast was free and service was good, but the omelette and bacon were too greasy.

"Dated, but a great place to stay " Read full review on TripAdvisor 3/10/2012 Vote

5. The lobby is sleek and the service helpful.

"Extremely Average, needs renovation like the rest of chain " Read full review on TripAdvisor 2/4/2012 Vote

6. The service here was quite good.

"Not the standard that you expect from the Holiday Inn Chain " Read full review on TripAdvisor 1/24/2012 Vote

7. Service was decent also.

"Happy to have a place " Read full review on TripAdvisor 12/6/2011 Vote

8. The hotel itself is ok and location is great but not a full service 'select' hotel in my opinion.

"No extras!!! " Read full review on TripAdvisor 12/4/2011 Vote

9. Dont bother with the nearby Dennys where the service wasnt that good (nor the eggs)Before we went I'd read some bad reviews of Memphis and the guy at the US border didnt help either saying it has a high crime rate.

"Great Hotel, Great Location, Great Staff " Read full review on TripAdvisor 7/8/2011 Vote

10. No one even offered us valet service(Which we would have been happy to pay for.

"Location was okay but this hotel was a nightmare " Read full review on TripAdvisor 5/30/2011 Vote