Phoenix Inn Suites Eugene, Eugene, Staff

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Rank

18th

Out of 72

Phoenix Inn Suites Eugene	Average Price: $155 Check Rates

Hotel Class:

850 Franklin Boulevard

Eugene, 97403 View map

3-Star Hotel Rank: 8 of 13
Average review rating: 3.75

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (29) , TripAdvisor (54) , YahooTravel (2)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (2) bathroom (9) bed (15) bill (1) breakfast (43) cable (1) charge (2) check in (5) check out (3) check-out (1) complimentary (1) deal (4) decor (1) dinner (1) discount (2) downtown (3) food (5) front desk (7) gym (1) hotel (63) housekeeping (3) interstate (1) lobby (4) location (17) lunch (1) manager (3) money (1) parking (4) pillow (3) pool (12) price (8) rate (4) recommend (7) refund (1) restaurant (3) room (95) room service (1) service (7) shower (4) spa (1) staff (28) street (10) suite (17) tub (1) value (3) view (4) walk (5) weight (1) wireless (2) workout room (2)

Staff

Appears in 28 comments.

85% wrote positive comments about staff

The following words were used in comments with Staff:
better (2) breakfast (4) clean (3) desk (4) friendly (9) great (3) helpful (6) hotel (5) location (4) love (2) nice (2) rude (2) useful (2) well (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. SUPER nice staff.

"Very good! " Read full review on TripAdvisor 4/30/2012 Vote

2. All the staff were friendly and attentive.

"Location and Friendly Service! Great for Families. " Read full review on TripAdvisor 4/24/2012 Vote

3. The staff is friendly and helpful.

"Almost Excellent! " Read full review on TripAdvisor 4/23/2012 Vote

4. I have stayed here three times, and the staff is always friendly, the rooms are clean and the location is basically on the U of O campus.

"Great Location for U of O " Read full review on TripAdvisor 4/6/2012 Vote

5. The hotel staff was polite, no complaints there, but if I pay to stay at a hotel I would like to have use of the facilities without incident.

"Fair " Read full review on TripAdvisor 2/18/2012 Vote

6. The staff said that they had just put the chlorine in not too long before that, but that would have been better planned out of pool use hours.

"Fair " Read full review on TripAdvisor 2/18/2012 Vote

7. The Eugene location is a little tricky to find, but the front desk staff gave us perfect over the phone directions and if you have an up to date GPS, you'll have no problem.

"Always Clean Always Comfortable " Read full review on TripAdvisor 12/13/2011 Vote

8. Loved the staff, the cleanliness of the rooms & the breakfast.

"Olympia get a way :) " Read full review on TripAdvisor 11/30/2011 Vote

9. Staff recommend the King's Estate Winery.

"Second stay at Phoenix Inn and it was super! " Read full review on TripAdvisor 6/6/2011 Vote

10. Front desk staff were more than happy to give me toothbrush and toothpaste, deodorant, and shaving supplies.

"Good service, quiet location " Read full review on TripAdvisor 3/7/2010 Vote