Phoenix Inn Suites Eugene, Eugene, Service

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Rank

18th

Out of 72

Phoenix Inn Suites Eugene	Average Price: $155 Check Rates

Hotel Class:

850 Franklin Boulevard

Eugene, 97403 View map

3-Star Hotel Rank: 8 of 13
Average review rating: 3.75

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (29) , TripAdvisor (54) , YahooTravel (2)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (2) bathroom (9) bed (15) bill (1) breakfast (43) cable (1) charge (2) check in (5) check out (3) check-out (1) complimentary (1) deal (4) decor (1) dinner (1) discount (2) downtown (3) food (5) front desk (7) gym (1) hotel (63) housekeeping (3) interstate (1) lobby (4) location (17) lunch (1) manager (3) money (1) parking (4) pillow (3) pool (12) price (8) rate (4) recommend (7) refund (1) restaurant (3) room (95) room service (1) service (7) shower (4) spa (1) staff (28) street (10) suite (17) tub (1) value (3) view (4) walk (5) weight (1) wireless (2) workout room (2)

Service

Appears in 7 comments.

100% wrote positive comments about service

The following words were used in comments with Service:
excellent (2) expectation (2) friendly (2) hotel (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The service was great.

"Location and Friendly Service! Great for Families. " Read full review on TripAdvisor 4/24/2012 Vote

2. The rooms are huge though and the service excellent (they fixed the leak as soon as I let them know) including the continental breakfast in the morning.

"Slightly older hotel, but good service " Read full review on TripAdvisor 9/27/2009 Vote

3. The room was spacious, the hotel was conveniently located, the included breakfast was much nicer than I had expected, and the staff was friendly and service oriented.

"Will use the Phoenix Inn again. " Read full review on Expedia 8/11/2009 Vote

4. Hotel service providers were excellent.

"Great value at a great price. " Read full review on Expedia 12/29/2008 Vote

5. The lobby is comfortable, service is friendly and efficient, everything is clean, and the breakfast is expansive and fresh.

"A nice place, but get a room at the back " Read full review on TripAdvisor 5/16/2007 Vote

6. Was awakened at 4 am with wake up service that I didn't order.

"Not impressed " Read full review on Expedia 5/6/2009 Vote

7. Expect to eat breakfast with 90% of the other guests if you go down for breakfast during the last 30-45 minutes of service.

"Good Option " Read full review on Expedia 12/10/2008 Vote