Doubletree Detroit, Detroit, Front Desk

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Rank

9th

Out of 93

Doubletree Detroit	Average Daily Rate: NA Check Rates

Hotel Class:

5801 Southfield Expressway

Detroit, 48228 View map

3-Star Hotel Rank: 3 of 11
Average review rating: 4.32

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (16) , TripAdvisor (176) , YahooTravel (7)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (10) bar (5) bathroom (18) bed (35) breakfast (55) charge (4) check in (28) check out (6) complimentary (4) deal (4) decor (4) dinner (4) downtown (14) fitness center (9) food (21) freeway (7) front desk (50) gym (8) highway (14) hot tub (7) hotel (257) housekeeping (15) lobby (29) location (35) manager (12) money (7) neighborhood (4) parking (20) pillow (15) pool (46) price (8) rate (11) recommend (37) restaurant (65) room (202) room service (5) sauna (2) service (60) shower (6) shuttle (2) spa (6) staff (162) steam (2) suite (9) to park (2) towel (11) tub (3) value (4) walk (5) wireless (5)

Front desk

Appears in 50 comments.

90% wrote positive comments about front desk

The following words were used in comments with Front desk:
clean (4) couple (2) courteous (2) desk (52) employee (4) friendly (9) great (4) helpful (9) hotel (3) maintenance (4) personable (3) professional (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The front desk and restaurant staff was wonderful - always helpful and friendly.

"Excellent Hotel " Read full review on TripAdvisor 1/17/2012 Vote

2. Hotel staff was awesome - everyone from the front desk to the maintenance person that came up to fix our remote control were very courteous and professional.

"Nice hotel for the Henry Ford experience... " Read full review on TripAdvisor 12/29/2011 Vote

3. Front desk staff was very welcoming upon arrival to the hotel, and our check in process was efficient.

"Decent Doubletree " Read full review on TripAdvisor 10/13/2011 Vote

4. Even then, I was presented with a warm cookie and a friendly front desk attendant.

"Great Experience " Read full review on TripAdvisor 10/8/2011 Vote

5. The front desk help were great.

"Excellent, Excellent, Excellent " Read full review on TripAdvisor 10/1/2011 Vote

6. I had one of the best check-in experiences and the front desk was outstanding in making me feel wanted and they did all they could to help us.

"Good consistent quality of the Doubletree standard " Read full review on TripAdvisor 8/21/2011 Vote

7. All the staff were pleasant fromt he the front desk to the maintenance staff.

"Nice hotel with great staff " Read full review on TripAdvisor 8/12/2011 Vote

8. The front desk employee was quick, courteous, and professional.

"Exceeded Expectations " Read full review on TripAdvisor 8/11/2011 Vote

9. Good Afternoon,I am glad that you sent this email as I wanted to write a positive comment about our experience specifically in the restaurant (I had complimented the staff to the front desk upon our departure) We were very road weary after our drive from New Jersey, so decided to unwind with a glass of wine.

"Award winning staff who made us feel welcomed every minute we were at hotel " Read full review on TripAdvisor 6/16/2011 Vote

10. The front desk associates were very polite and helpful.

"We loved it and we'll be back! " Read full review on TripAdvisor 6/13/2011 Vote