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Rank
9th
Out of 93

Doubletree Detroit

Average Daily Rate: NA  
 
Hotel Class:
5801 Southfield Expressway
Detroit, 48228 View map  
3-Star Hotel Rank: 3 of 11
Average review rating: 4.32
OpinionWell Value Index: NA
Traveler reviews analyzed: YahooTravel (7) , Expedia (16) , TripAdvisor (176)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 12 comments. 
100% wrote positive comments about manager
The following words were used in comments with Manager:
generous (2)   great (2)   management (14)   useful (2)   well (2)    
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1. i mean managers don't usually go out of their way like that!even the staff at check in had great attitudes.
"AN AWESOME HOTEL! " Read full review on TripAdvisor   1/5/2012 Vote      
2. Jason (catering manager) did a great job with our event.
"Great Experience! " Read full review on TripAdvisor   9/21/2011 Vote      
3. The assistant general manager Mike provided the entire team with two wonderful meals and even went as far as setting out a sign on our buffet that said" This buffet reserved for future NHL players only" The kids got a huge kick out of it as well as the parents.
"It does not get better than this " Read full review on TripAdvisor   5/20/2009 Vote      
4. and while that certainly made me feel at home, what moved me to comment here was the management!the general manager charles mahabir as well as tricia alexander went out of their way to make sure i had everything i needed.
"AN AWESOME HOTEL! " Read full review on TripAdvisor   1/5/2012 Vote      
5. from my first encounter with the front desk personnel to every employee throughout (managers, accountant, Grille 39 restaurant manager and servers security and every individual that I had interaction with).
"The Doubletree Dearborn MI...your "home away from home" " Read full review on TripAdvisor   10/23/2011 Vote      
6. I would recommend anyone planning an event here to meet with the catering manager for a few minutes to review the BEO prior to the start of the event.
"Great Experience! " Read full review on TripAdvisor   9/21/2011 Vote      
7. The manager on duty tells us, that she will check it, but nothing happened.
"First real frustrating tripadivsor Tip " Read full review on TripAdvisor   8/26/2011 Vote      
8. After being transferred to the desk manager and being left on hold for what I believe to be far too long, I was assured that the towels and pillows would be sent up immediately and was given one free nights stay to be used in the future and sixty dollars to be used in the hotel restaurant Grill 39.
"My partner and I were hoping for a nice getaway, but instead left disappointed. " Read full review on TripAdvisor   7/23/2011 Vote      
9. Just wanted to let you know that we had the most amazing customer service given to us from your manager Michael Moore.
"What an amazing expierence " Read full review on TripAdvisor   8/28/2009 Vote      
10. The sales manager, Mimi Sion, was especially flexible and treated us as if we were the only customers she had.
"Service Oriented staff from maintenance to the exexcutive staff " Read full review on TripAdvisor   6/27/2009 Vote      
   
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