Hyatt Cincinnati, Cincinnati, Front Desk

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Rank

4th

Out of 150

Hyatt Cincinnati	Average Price: $195 Check Rates

Hotel Class:

151 West Fifth Street

Cincinnati, 45202 View map

3-Star Hotel Rank: 2 of 28
Average review rating: 3.53

OpinionWell Value Index: 5

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (40) , MyTravelGuide (1266) , TripAdvisor (263) , YahooTravel (13)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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Keyword Search

amenity (15) bar (28) bath (10) bathroom (82) bed (64) bill (20) breakfast (72) charge (21) check in (51) check out (21) check-out (7) complimentary (7) cost (18) deal (18) deck (9) decor (9) dinner (12) discount (7) downtown (115) fee (7) food (41) front desk (59) hot tub (11) hotel (500) housekeeping (19) lobby (39) location (101) manager (14) money (20) parking (80) pool (52) price (51) rate (44) recommend (16) restaurant (72) room (531) room service (14) service (89) shower (22) staff (137) street (40) suite (15) to park (12) towel (23) tub (7) valet (70) valet parking (16) view (57) walk (57) wireless (13)

Front desk Traveler Insight - Friendly Front Desk

Appears in 59 comments.

63% wrote positive comments about front desk

The following words were used in comments with Front desk:
friendly (7) great (4) helpful (5) hotel (3) nice (3) pleasant (3) problem (3) professional (3) rude (3) secure (3) service (5) staff (13) useful (3) valet (8)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. No room safe for laptop or other way to secure my valuables except at front desk.

"Quality of the amenities & service frustrating, not business friendly " Read full review on TripAdvisor 5/17/2012 Vote

2. *Courteous front desk staff.

"Check your bill " Read full review on TripAdvisor 4/23/2012 Vote

3. The front desk staff were friendly and efficient, and the lobby seemed pleasant enough.

"Adequate but expensive option in Cincinnati " Read full review on TripAdvisor 10/23/2011 Vote

4. Valet parking wasn't cheap but they were very quick and friendly, same for bellmen and front desk.

"Adequate " Read full review on TripAdvisor 9/15/2011 Vote

5. I had a pleasant exchange with the front desk staff and they were very jovial and acknowledged me during the process.

"Great Hotel " Read full review on TripAdvisor 9/10/2011 Vote

6. The front desk staff was also very courteous and helpful.

"Not sure worth the location or the brand name. " Read full review on TripAdvisor 8/11/2011 Vote

7. - No issues with the front desk.

"Nice hotel - nothing special " Read full review on TripAdvisor 6/2/2011 Vote

8. On the positive side, the front desk and restaurant staff are very friendly.

"Low End Hyatt " Read full review on TripAdvisor 4/14/2011 Vote

9. My husband asked if we could have a room with a view of the river, and the agent at the front desk gave us a fantastic spot.

"Way Better Than The Reviews! " Read full review on TripAdvisor 8/29/2010 Vote

10. Jennifer and Allison at the front desk were very nice to us when we checked out.

"Flying Pig Marathon Stay 2010 " Read full review on TripAdvisor 5/16/2010 Vote