Residence Inn Austin, Austin, Front Desk

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Rank

28th

Out of 287

Residence Inn Austin	Average Price: $241 Check Rates

Hotel Class:

300 East 4th Street

Austin, 78701 View map

3-Star Hotel Rank: 10 of 77
Average review rating: 3.93

OpinionWell Value Index: 2

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (16) , MyTravelGuide (8) , Travelocity (8) , TripAdvisor (111)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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Front desk

Appears in 38 comments.

100% wrote positive comments about front desk

The following words were used in comments with Front desk:
amazed (3) apology (3) arrival (3) desk (42) employee (2) friendly (3) helpful (5) hotel (3) management (4) new (2) nice (4) night (5) park (4) personable (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Front desk most helpful.

"Very Friendly!! " Read full review on TripAdvisor 4/6/2012 Vote

2. The front desk manager was very helpful.

"Great Place to Stay! " Read full review on TripAdvisor 2/14/2012 Vote

3. Kudos to the front desk staff too.

"Overpriced but OK " Read full review on TripAdvisor 1/4/2012 Vote

4. The front desk greeter was marvelous and sympathetic.

"Super helpful! " Read full review on TripAdvisor 12/23/2011 Vote

5. ($21 self with in and out) There is a nicely decorated inviting lobby with front desk and nicely appointed common area.

"Nice Location, Clean Rooms, Residence Inn Standard Offering " Read full review on TripAdvisor 11/18/2011 Vote

6. They have an acceptable business center with two computers near the front desk.

"Nice Location, Clean Rooms, Residence Inn Standard Offering " Read full review on TripAdvisor 11/18/2011 Vote

7. It starts with a GREAT front desk staff--always cheerful and pleasant--smiles all around and lots of personality.

"Marriott properties --Courtyard or Residence--Awesome Experience " Read full review on TripAdvisor 11/1/2011 Vote

8. A special mention for Shellie who works at the champions restaurant, and Tatiana who works at the front desk for being very professional and friendly at all times.

"Excellent for Business Travel " Read full review on TripAdvisor 10/24/2011 Vote

9. All in, its a nice enough hotel, with good front desk staff.

"Excellent front desk staff, major issues with housekeeping, other aspects lacking " Read full review on TripAdvisor 9/20/2011 Vote

10. This hotel is in a great location with excellent front desk staff - I was often greeted by name, which was a very nice touch.

"Excellent front desk staff, major issues with housekeeping, other aspects lacking " Read full review on TripAdvisor 9/20/2011 Vote