Residence Inn Austin, Austin, Staff

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Rank

28th

Out of 287

Residence Inn Austin	Average Price: $241 Check Rates

Hotel Class:

300 East 4th Street

Austin, 78701 View map

3-Star Hotel Rank: 10 of 77
Average review rating: 3.93

OpinionWell Value Index: 2

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (16) , MyTravelGuide (8) , Travelocity (8) , TripAdvisor (111)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (7) bar (25) bathroom (13) bed (37) breakfast (72) charge (3) check in (10) check out (5) checkout (3) closet (6) complimentary (4) cost (6) deal (6) deck (4) decor (4) dinner (6) downtown (55) exercise room (6) fee (4) fitness center (4) food (23) front desk (38) gym (7) hot tub (2) hotel (216) housekeeping (7) lake (5) lobby (12) location (86) manager (9) parking (32) pillow (3) pool (21) price (15) rate (16) recommend (12) restaurant (41) room (192) service (32) sheets (3) shower (11) staff (80) street (71) suite (27) towel (5) valet (13) valet parking (11) view (7) walk (25) wireless (8)

Staff

Appears in 80 comments.

97% wrote positive comments about staff

The following words were used in comments with Staff:
attentive (4) breakfast (12) clean (8) desk (16) downtown (3) exceptional (4) extremely (5) friendly (36) good (5) great (12) helpful (25) hotel (17) inn (6) location (12) nice (7) pleasant (3) residence (6) welcoming (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. We stayed here for a quick weekend getaway and found the location and staff to be exceptional.

"Great location in the heart of the city " Read full review on TripAdvisor 4/23/2012 Vote

2. Valet staff is friendly and helpful.

"Great location- walk everywhere! " Read full review on TripAdvisor 4/12/2012 Vote

3. Lets start with the positives - it has a good location and the staff is friendly.

"They should call the whole thing a Courtyard " Read full review on TripAdvisor 4/10/2012 Vote

4. Staff was super helpful and always friendly.

"Location, Location, Location (and did I mention location?). " Read full review on TripAdvisor 3/25/2012 Vote

5. Just an example of how helpful and polite the staff are: on our last visit my husband came down with a terrible stomach flu.

"Always exceptional service " Read full review on TripAdvisor 2/24/2012 Vote

6. First thing in the morning, I was quite frazzled and exhausted, but the staff calmly provided directions to the nearest and best hospital, allowed me to bring the car up to the valet turnaround to put my husband in, and helped me load the car without making a scene, causing embarassment, or asking questions.

"Always exceptional service " Read full review on TripAdvisor 2/24/2012 Vote

7. This Residence Inn is in a great location for convention goers and it is really rather typical EXCEPT for the EXCEPTIONAL staff.

"It's the people! " Read full review on TripAdvisor 2/13/2012 Vote

8. The staff is very helpful.

"Great Location " Read full review on TripAdvisor 1/30/2012 Vote

9. Kudos to the front desk staff too.

"Overpriced but OK " Read full review on TripAdvisor 1/4/2012 Vote

10. Staff was very attentive and friendly, and acknowledged you every time.

"Overpriced but OK " Read full review on TripAdvisor 1/4/2012 Vote