Hotel Albuquerque Old Town, Albuquerque, Front Desk

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Rank

7th

Out of 191

Hotel Albuquerque Old Town	Average Price: $197 Check Rates

Hotel Class:

800 Rio Grande Boulevard NorthWest

Albuquerque, 87104 View map

4-Star Hotel Rank: 1 of 6
Average review rating: 3.87

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (28) , Travelocity (3) , TripAdvisor (337)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (14) balcony (69) bar (51) bath (7) bathroom (46) bed (62) breakfast (56) charge (8) check in (27) check out (6) cost (6) deal (14) decor (29) dinner (22) downtown (14) fitness room (6) food (104) freeway (6) front desk (64) hot tub (15) hotel (613) housekeeping (9) lobby (57) location (121) lunch (9) manager (12) money (5) parking (30) patio (5) pillow (13) pool (104) price (27) rate (22) recommend (48) restaurant (144) room (415) room service (17) service (112) sheets (7) shower (14) spa (6) staff (197) street (19) suite (20) towel (31) tub (7) value (12) view (69) walk (83) wireless (14)

Front desk

Appears in 64 comments.

91% wrote positive comments about front desk

The following words were used in comments with Front desk:
best (3) clean (6) clerk (3) desk (65) friendly (11) good (3) guest (3) helpful (10) hotel (6) housekeeping (4) maintenance (3) management (3) recommend (3) reservation (5) welcoming (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The room was fine, large enough with one king bed, clean, the tub didn't drain fast enough so at the end of the shower I was in ankle deep water, front desk staff very friendly and accommodating, It is next door (walking distance) to Old Town Albuquerque.

"Could have rated higher " Read full review on TripAdvisor 5/20/2012 Vote

2. The front desk were accommodating, holding our luggage with security lockers and tags, giving maps, making recommendations, helping with traveling information, and making us feel very welcomed.

"Nice Location, attractive hotel " Read full review on TripAdvisor 4/25/2012 Vote

3. Very clean and the staff was so friendly especiallyDylan at the front desk.

"Spring vacation " Read full review on TripAdvisor 4/9/2012 Vote

4. Front desk staff were friendly.

"Nice hotel " Read full review on TripAdvisor 4/4/2012 Vote

5. I have stayed here on two different occasions in the past; imagine my surprise when the front desk person recognized me and welcomed me by name as I approached the counter on my third visit.

"Customer service sets this hotel apart from the rest. " Read full review on TripAdvisor 3/21/2012 Vote

6. The front desk staff were always helpful, whether with conference room details or recommending off-site dining.

"The staff makes the difference ... " Read full review on TripAdvisor 9/29/2011 Vote

7. The lobby is very traditional and the front desk staff were very friendly and efficient during both the check in and checkout process.

"Very Nice Hotel with Loud Air Conditioners " Read full review on TripAdvisor 9/17/2011 Vote

8. From the very beginning, Dylan from the front desk was courteous, friendly, and very helpful.

"Love it here! " Read full review on TripAdvisor 9/11/2011 Vote

9. Service at the front desk was good.

"Average... " Read full review on TripAdvisor 9/1/2011 Vote

10. The front desk staff was always approachable, friendly, knowledgeable, and eager to help.

"Highly recommended " Read full review on TripAdvisor 7/23/2011 Vote