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OpinionWell
Rank
7th
Out of 191

Hotel Albuquerque Old Town

Average Price: $197  
 
Hotel Class:
800 Rio Grande Boulevard NorthWest
Albuquerque, 87104 View map  
4-Star Hotel Rank: 1 of 6
Average review rating: 3.87
OpinionWell Value Index: 5
Traveler reviews analyzed: Expedia (28) , Travelocity (3) , TripAdvisor (337)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Service
Appears in 112 comments. 
84% wrote positive comments about service
The following words were used in comments with Service:
best (7)   breakfast (7)   clean (6)   comfortable (5)   customer (12)   desk (8)   excellent (12)   food (18)   friendly (11)   good (16)   great (16)   hotel (30)   internet (7)   location (8)    
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1. I always try to book hotels that reflect the local character of a place as opposed to a national chain because they usually provide better service and a better experience, but I was disappointed in this one.
"Dated, oddly shaped rooms, uncomfortable beds, cleanliness an issue " Read full review on TripAdvisor   5/21/2012 Vote      
2. One drawback was that the pool and hot tub were out of service, otherwise, a real nice stay.
"Felt like home. " Read full review on TripAdvisor   5/2/2012 Vote      
3. They went beyond my request for service, always with a friendly smile.
"Excellent Service at Hotel Albuquerque at Old Town " Read full review on TripAdvisor   4/16/2012 Vote      
4. It was an ideal room in which to read, work, relax, and dine (indeed, the two room-service meals we ordered were delivered promptly and greatly pleased both the palate and the pocketbook).
"A Reborn Hotel in a Historic Southwestern City " Read full review on TripAdvisor   4/16/2012 Vote      
5. Not only did the venue make you feel like you were taken to a different part of the world but the customer service was amazing.
"Casa Esencia is hidden treasure " Read full review on TripAdvisor   4/14/2012 Vote      
6. The service is excellent, the room face the mountains and have a spectacular view.
"One of Albuquerque's best " Read full review on TripAdvisor   4/11/2012 Vote      
7. The room was clean, service was very good.
"Came for a wedding, stayed for the food. " Read full review on TripAdvisor   3/30/2012 Vote      
8. The customer service always excels at Hotel Albuquerque; however my last experience will ensure that I keep returning.
"Customer service sets this hotel apart from the rest. " Read full review on TripAdvisor   3/21/2012 Vote      
9. I could speak to their great location near Old Town Albuquerque, museums, restaurants/bars, close proximity to freeway access, the spacious/clean rooms, views of the Sandias, or the comfortable beds, however the customer service will always make this hotel my favorite place to stay in Albuquerque.
"Customer service sets this hotel apart from the rest. " Read full review on TripAdvisor   3/21/2012 Vote      
10. From the front desk to the food service employees, everyone genuinely cared about my comfort and happiness.
"Nice Hotel in a great location " Read full review on TripAdvisor   2/26/2012 Vote      
   
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