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OpinionWell
Rank
91st
Out of 415

Congress Hotel Chicago

Average Price: $173  
 
Hotel Class:
520 South Michigan Avenue
Chicago, 60605 View map  
2-Star Hotel Rank: 13 of 49
Average review rating: 2.59
OpinionWell Value Index: 5
Traveler reviews analyzed: BedBugRegistry (3) , Expedia (72) , MyTravelGuide (87) , Travelocity (42) , TripAdvisor (595) , YahooTravel (98)
SAFE TO BOOK ? (3/5 issues found)
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Hotel Highlights
The best and worst features in each category are highlighted below, and comments summarizing traveler opinion have been pulled from analyzed reviews.
Rooms
Service
Facilities
Location
Money
Food
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Rooms Category includes comments associated with guest rooms of the hotel.
61% of comments associated with this category were positive.
Rooms
Above Average Features
View
92% wrote positive comments
• The view was great.
• Room had a beautiful scenic view of the lake.
See more comments about View
Below Average Features
Bed
67% wrote positive comments
• The bed was comfortable.
• Really uncomfortable bed.
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Towel
66% wrote positive comments
• Bathroom was clean, towels refreshened every day.
• Had some issues with getting towels and other bathroom essentials.
See more comments about Towel
Shower
60% wrote positive comments
• The shower temperature was unbearable.
• Biggest problem was lukewarm water, really, no hot water for shower or sink.
See more comments about Shower
Room Traveler Insight - Room Odors
57% wrote positive comments
• \nand finally the rooms were a dirty MESS.
• The rooms smell musty.
See more comments about Room
Bathroom
44% wrote positive comments
• There was mold in bathroom ceiling.
• Chipped paint and tiny bathroom.
See more comments about Bathroom

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